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Frequently Asked Questions
Problem Possible cause and solution
The coffee machine
does not switch itself
on even though the Turn
on at setting has been
activated for the timer.
The system lock is activated.
Deactivate the system lock.
A day of the week has not been selected and/or the
timer has not been activated.
Check and change the timer settings.
The coffee machine was not used after being
switched on automatically three times in succession
(vacation mode).
Switch the machine on and dispense a drink.
The coffee machine does not switch on with the
Turn on at timer while automatic descaling is being
carried out. This does not indicate a fault. Select a
different timer setting.
Fill and replace the water
container appears in the
display even though the
water container is full
and in the machine.
The water container is not in the correct position.
Remove the water container and reinsert it.
Clean the surface underneath the water container
if necessary.
During the Descale the appliance maintenance
program, the water container was not correctly filled
and refitted.
Fill the water container to the descaling symbol
and restart the descaling program.
The water container filter is blocked.
Clean the water container filter (see “Removing
and cleaning the water container filter” in the
“Cleaning and care” chapter).
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