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Frequently Asked Questions
Unusual performance of the coffee system
Problem Possible cause and solution
The lighting remains off
after the coffee ma-
chine has been
switched on.
The lighting has been switched off.
Switch the lighting on (see “Lighting” in the
“Settings” chapter).
The lighting is faulty.
Contact Technical Service.
The display remains
dark when the coffee
machine is turned on
using the On/Off but-
ton.
The On/Off button was not held for long enough.
Press and hold the On/Off button for at least
three seconds.
The plug is not properly plugged into the electrical
socket.
Insert the plug into the electrical socket.
The fuse has tripped because the coffee machine,
voltage, or another appliance is defective.
Remove the plug from the socket.
Contact a qualified electrician or Technical
Service.
The coffee machine
turns off suddenly.
The factory-set switch-off time (20minutes) or the
switch-off time you have programmed has been
reached.
If required, you can select a new switch-off time
(see “Settings – Timer”).
The plug is not properly plugged into the electrical
socket.
Insert the plug into the electrical socket.
The coffee machine is
switched on. The light-
ing switches off sud-
denly.
The lighting switches off automatically if the coffee
machine is not used for a certain amount of time.
The automatic switch-off time cannot be changed.
The sensor buttons do
not respond.
The machine can no
longer be operated.
There is an internal fault.
Disconnect power by unplugging the power cord
from the electrical outlet and or switching off the
circuit breaker.
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