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PROBLEM MALFUNCTION CORRECTIVE ACTION
Switch off and disconnect the appliance, remove the fil
ter cartridge, wait for a minute and restart the applianc
e.
The appliance does not turn on when the 0 buttons is
pressed.
Check your fuses and plug sockets. Check that the tw
o power plugs are correctly pushed into the socket.
The coffee grinder makes a strange noise.
There is a foreign body in the grinder. Disconnect the a
ppliance before investigating. See if you can extract th
e foreign body using your vacuum cleaner.
The steam nozzle makes a noise.
Check that the steam nozzle is correctly attached to its
corresponding end piece.
The steam nozzle on your appliance seems partially or
completely clogged.
Ensure that the opening in the end piece is not obstruc
ted by milk residue or limescale. Unclog the holes with
the needle supplied with your appliance.
The steam nozzle makes little or no milk froth.
For milk-based drinks, use very fresh, very cold
pasteurized, or UHT milk. It is also advisable to use a
cold container. If the results do not improve, try changi
ng the brand of milk.
No steam comes out of the nozzle.
Empty the tank and temporarily remove the filter cartri
dge. Fill the water tank with mineral water that is high i
n calcium (> 100 mg/I) and run successive steam
cycles.
The auto-cappuccino set makes little or no froth. The a
uto-cappuccino set does not take in milk.
Check that the accessory is correctly attached to the a
ppliance, remove it then replace it.
Check that the flexible tube is not obstructed or pierce
d and that it is correctly attached to the accessory so a
s to make it airtight. Rinse and clean the accessory (re
fer to the “Auto-cappuccino accessory” chapter).
PROBLEM MALFUNCTION CORRECTIVE ACTION
There is water underneath the appliance.
Before removing the water tank, wait for 15 seconds af
ter the coffee has finished flowing so that the applianc
e finishes its cycle properly.
Check that the drip tray is correctly positioned on the a
ppliance: it should always be in place, even when the
appliance is not in use.
Check that the drip tray is not full.
The drip tray should not be removed during a cycle. Cl
ean the tank and its correction regularly to avoid the b
uild-up of scale, which can cause leaks.
After emptying the coffee grounds collector. the warnin
g one’s-gm is still displayed on the screen.
Remove the coffee grounds collector and ensure it is
empty and clean. Wait at least 6 seconds before repla
cing it, and ensure it is correctly installed.
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