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. questing Assistance or
Service
I. If the problem isnot due to one
of the items listed in "Trouble-
shooting" on pages 58-60*:
• Call the KitchenAid Consumer Assistance
_ enter:
1-800-422-1230
One of our trained consultants
can instruct you in how to
obtain satisfactory operation from your
appliance or, if service is necessary,
recommend a qualified service company in
your area.
• If you prefer, write to:
KitchenAid Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in
your correspondence.
2. If you need service*:
• Call your dealer or the repair service he
recommends.
[_ • All service should be handled
locally by the dealer from whom
you purchased the unit or an
authorized KitchenAid servicer.
• Ifyou are unable to obtain the name of a
local authorized KitchenAid servicer, call
our Consumer Assistance Center tele-
phone number (see Step 1)..;
3. If you are not satisfied
with the action taken:
• Contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a
group of independent consumer experts
that voices consumer views at the highest
levels of the major appliance industry.
• Contact MACAP only when the dealer,
authorized servicer, and KitchenAid have
failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your action.
* When asking for help or service:
Please provide a detailed description
of the problem, your appliance's
complete model and serial numbers,
and the purchase date. (See page 3.)
This information will help us respond
properly to your request.
Don't forget, KitchenAid offers a full line of quality home appliances.
Built-ln Refrigerators Trash Compactors Ranges & Cooktops
Freestanding Refrigerators Hot Water Dispensers Microwave Ovens
50-Pound Ice Makers Food Waste Disposers Washers & Dryers
Dishwashers Built-In Ovens Mixers & Blenders
For more information on these appliances, or the one you have purchased, call our
toll-free Consumer Assistance Center telephone number, 1-800-422-1230.
61
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