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• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Align the print head. If print quality does not improve, disable the bidirectional setting.
• Do not press too hard on the original or the document cover when you are scanning originals on the
scanner glass.
• Clean the scanner glass.
• Clean the originals.
Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that
extends beyond the base of the product in all directions.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Maintenance
Related references
Paper Specifications
Related tasks
Loading Paper in the Rear Paper Feeder
Selecting Basic Print Settings - Windows
Selecting Double-sided Printing Settings - Windows
Selecting Basic Print Settings - Mac
Selecting Double-sided Printing Settings - Mac
Aligning the Print Head Using the Product Control Panel
Faint Printout or Printout Has Gaps
If your printouts are faint or have gaps, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• The ink cartridges may be old or low on ink, and you may need to replace them.
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Align the print head.
• Clean the paper path.
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