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• If there are gaps or the pattern is faint, clean the print head.
• If almost the entire pattern is missing, click Finish and perform a Power Cleaning.
If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait
at least 12 hours. Then run a nozzle check and try cleaning the print head again. If quality still does not
improve, run a Power Cleaning.
Parent topic: Print Head Nozzle Check
Related tasks
Loading Paper in the Rear Paper Feeder
Cleaning the Print Head Using a Computer Utility
Cleaning the Print Head Using a Computer Utility
Power Cleaning Using a Computer Utility
Related topics
Replacing Ink Cartridges and Maintenance Boxes
Print Head Cleaning
If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the
print head.
Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it
when a cartridge is low. You must replace the cartridge first.
Cleaning the Print Head Using the Product Control Panel
Cleaning the Print Head Using a Computer Utility
Parent topic: Print Head Maintenance
Cleaning the Print Head Using the Product Control Panel
You can clean the print head using the control panel on your product.
1. Load a few sheets of plain paper in the product.
2. Press the home button, if necessary.
3. Select Maintenance > Print Head Cleaning.
4. Select Start to clean the print head.
The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is
finished. When the cleaning cycle is finished, a nozzle pattern prints.
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