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Eaton Tripp Lite SmartOnline Series User Guide 614-40204—Rev 01 33
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The Eaton Tripp Lite Series UPS alerts you to whenever potential operating problems occur. The alarms shown by the control
panel do not mean that the output power is affected. Instead, they are preventive alarms intended to alert the user.
• Events are silent status information that is recorded in the Event log. For example = "AC freq in range.”
• Alarms are recorded in the Event log and display on the LCD status screen. Some alarms may be
announced by a beep every three seconds. For example = "Battery low.”
• Faults are announced by a continuous beep and a red LED, recorded into the fault log, and display on the
LCD with a specific message box. For example = Output short circuit.
Use the following troubleshooting chart to determine the UPS alarm condition.
Checking the Alarms and Faults
To check the Event log or Fault log :
1. Press any button on the front panel display to activate the menu options.
2. Press the
button to select Event log or Fault log.
3. Scroll through the list of events or faults.
The following table describes typical conditions.
Conditions Possible cause Action
Battery mode
LED is on
One beep every One0 seconds
A utility failure has occurred, and the
UPS is in Battery mode.
The UPS is powering the equipment with
battery power. Prepare your equipment
for a shutdown.
Battery mode
LED is on
One beep every three seconds
The UPS is in Battery mode, and the
battery is running low.
This warning is approximate, and the
actual time to shut down can vary
significantly. Depending on the UPS load
and number of Extended Battery Modules
(EBMs), the Battery Low warning may
occur before the batteries reach 20%
capacity.
No battery
LED is on
Beep continuous
The batteries are disconnected. Verify that all batteries are properly
connected. To clear a battery
disconnected alarm initiate a battery test.
If the condition persists, contact your
service representative.
Battery fault
LED is on
Beep continuous
The battery test failed due to discharged
or disconnected batteries.
Verify that all batteries are properly
connected. To clear a battery
disconnected alarm initiate a battery test.
If the condition persists, contact your
service representative.
The UPS does not provide the expected
backup time
The batteries need charging or service. Apply utility power for 48 hours to charge
the batteries. If the condition persists,
contact your service representative.
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