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BEFORECALLINGFORSERVICE
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Oven smokes, a. Dirty oven.
b. Improper use of
aluminum foil.
¢. Broiler pan
containing grease
left in the oven.
a. Check for heavy
spillover.
b. Use of foil not
recommended.
c. Clean pan and grid
after each use.
Oven emits odor. a. Oven insulation may
emit odor during the
first few usages.
b. Failure to wipe out
excess soil.
a. Put oven through
self-clean cycle to
speed up process of
odor "wearing off."
b. Wipe excess soil
off before using oven.
Foods do not bake
properly.
a. Oven was not
preheated long
enough.
b, Improper rack or pan
placement.
c. Oven vent blocked or c.
covered.
a. Be sure to preheat
when recipe calls for it.
b. Maintain uniform air
space around pans
and utensils; see oven
cooking tips section.
Keep vent clear.
d. Improper use of foil. d.
Improper
temperature setting
for utensil used.
Oven temperature
needs adjustment.
e,
f°
g. Oven and oven rack
not level.
h. Oven controls
improperly set.
Use of foil not
recommended on
racks or oven bottom.
e. Reduce temperature
25 degrees for glass
or dull/darkened pans.
f, Check oven
temperature
adjustment section.
g. Check the installation
instructions for leveling.
h. See the baking section.
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