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9.3 Technical fault
Your appliance is designed and built to ensure it works reliably
and has a long service life. In the unlikely event that a fault
occurs during operation, please check whether it is due to an
operating error. If so, you will be charged for the callout and
repair costs even if it falls within the warranty period.
You can fix the following faults yourself.
9.3.1 Appliance function
Defect Cause Remedy
The appliance is
not working.
→ The appliance is not switched on.
u
Switch the appliance on.
→ The power plug is not properly
plugged into the socket.
u
Check the power plug.
→ There is something wrong with the
power outlet fuse.
u
Check the fuse.
→ Power cut
u
Keep the appliance closed.
u
Protecting food: Lay freezer packs on top of the food or use
another freezer if the power is off for a prolonged period.
u
Do not re-freeze defrosted food,
→ The appliance plug does not fit the
appliance properly.
u
Check the appliance plug.
Temperature is not
cold enough.
→ The appliance door is not closed
properly.
u
Close the appliance door.
→ Not enough ventilation.
u
Keep ventilation grille clear, and clean it.
→ The ambient temperature is too high.
u
Solution: (see 1.3 Appliance range of use) .
→ The appliance was opened too many
times or for too long.
u
Wait to see if the required temperature corrects itself. If not,
contact Customer Service (see 9.4 Customer Services) .
→ Too much fresh food was placed
inside without SuperFrost.
u
Solution: (see SuperFrost)
→ The temperature is set incorrectly.
u
Turn down the temperature and check after 24 hours.
→ The appliance is too close to a heat
source (oven, radiator, etc).
u
Move the appliance or the heat source.
→ The appliance was not correctly
installed in the recess.
u
Check if the appliance was installed correctly and that the
door closes properly.
The door seal is
defective or needs
to be replaced for
another reason.
→ The door seal can be replaced. It
can be replaced without the need for
special tools.
u
Contact Customer Services (see 9.4 Customer Services) .
The appliance
builds up too
much ice or
condensation.
→ The door seal may have slipped out
of its groove.
u
Check that the door seal is well fitted in the groove.
9.3.2 Features
Defect Cause Remedy
You cannot acti-
vate the IceMaker.
→ The appliance and therefore the
IceMaker are not connected.
u
Connect the appliance (see the Installation Guide).
The IceMaker is
not producing ice
cubes.
→ The IceMaker is not on.
u
Activate the IceMaker.
→ The drawer of the IceMakers is not
connected properly.
u
Push the drawer in correctly.
→ The water connection is not open.
u
Open the water connection.
HydroBreeze is
not keeping refri-
→ The HydroBreeze is not on.
u
Activate the HydroBreeze.
Customer help
24 * Depending on model and options
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