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Problem solving guide
62
General problems with the washer-dryer
Problem Cause and remedy
Fabric conditioner is not
completely dispensed
or too much water re-
mains in the com-
partment.
The siphon tube is not correctly positioned or is
clogged.
Clean the siphon, see “Cleaning and care - Clean-
ing the detergent dispenser drawer”.
There is water in the
fabric conditioner com-
partment next to the
capsule.
CapDosing was not activated or an empty capsule
was not removed at the end of the last wash pro-
gramme.
Make sure that you remember to activate CapDos-
ing the next time you insert a capsule.
Remove and dispose of the empty capsule at the
end of each programme.
There is a blockage in the small pipe in the detergent
drawer onto which the capsule is placed.
Clean the small pipe.
At the end of the pro-
gramme there is still li-
quid in the capsule.
The small pipe in the detergent dispenser drawer
onto which the capsule is placed is blocked.
Clean the small pipe.
This is not a fault. For technical reasons a small
amount of water will remain in the capsule.
The time left duration in
the display fluctuates.
The countdown time adapts constantly to the cur-
rent washing and drying process.
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