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Troubleshooting
Most cooking problems are caused by little things you can find and fix without tools of any
kind. Check the lists below and on the next page before calling for assistance or service.
RANGE DOES NOT WORK
PROBLEM CAUSE/SOLUTION
Nothing works • The range is not plugged into a properly wired and polarized outlet. Try
another outlet to check for proper wiring and polarity.
• The range is not plugged into a properly grounded 3 prong outlet (120v
polarized).
• The range is not properly connected to the gas supply. Contact a Sears
Service Center to reconnect the range to the gas supply. (See the Installation
Instructions.)
• A household fuse has blown or a circuit breaker has been tripped.
• The Oven and Cooktop Lockouts have been set.
OVEN/BROILER BURNER
PROBLEM CAUSE/SOLUTION
The oven does not work • The range is not plugged into a properly wired and polarized outlet. Try
another outlet to check for proper wiring and polarity.
• When using the oven for the first time, it is necessary to light the surface
burners first, to purge air from the gas lines.
• The electronic control is not set correctly. Refer to setting the electronic
oven control section. (See pp. 12-32.)
• A delay start has been set. Wait for the start time to be reached or cancel
and reset the control.
• The main or regulator gas shutoff valve is in the off position. (See the
Installation Instructions.)
• The Oven Lockout has been set.
Burner makes muffled • This is normal. This sound occurs when the oven burner cycles on and off
ticking noise when in use to hold the set oven temperature.
The burner fails to light • The ignition system is broken. Contact a Sears Service Center to replace it.
• A household fuse has blown or a circuit breaker has been tripped.
The burner flames lift • The air/gas mixture is incorrect. Contact a Sears Service Center to check the
away from the ports, are air/gas mixture or see the Installation Instructions.
yellow, or are noisy
Oven burner lights then • Press OFF/CANCEL, then wait 1 minute before trying again. The range is not
goes out after 1 minute plugged into a properly wired and polarized outlet. Try another outlet to
check for proper wiring and polarity.
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