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78
Toshiba 43"/49"/55" 1080p 60Hz LED TV
www.tv.toshiba.com
CEC-compatible devices
Problem Solution
My TV is not
displaying the
video from the
connected CEC
device.
• Make sure that the HDMI cable
is connected securely to your
TV and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device for more
information.
• Press INPUT and make sure that
the correct video input source is
selected. See Selecting the
video input source on page 41.
• Make sure that the HDMI-CEC
Control feature is turned on.
See Turning HDMI-CEC Control
on or off on page 45.
• Try adjusting the TV picture. See
Adjusting the TV picture on
page 51.
My TV is not
playing the
audio from the
connected CEC
device.
• Make sure that the HDMI cable
is connected securely to your
TV and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device.
• Make sure that the TV volume is
turned up and not muted.
• Try adjusting the TV sound. See
Adjusting sound settings on
page 55.
• Make sure that the TV speakers
are turned on and not muted.
See Adjusting sound settings
on page 55.
• Make sure that the HDMI-CEC
Control feature is turned on.
See Turning HDMI-CEC Control
on or off on page 45.
•If you have connected an HDMI
CEC audio receiver, adjust the
volume on the receiver. When
your TV detects an audio
receiver, the TV speakers may
turn off and sound plays
through receiver speakers only.
• If you are using a home theater
system, sound bar, or external
speaker system, make sure that
it is turned on and is not muted.
• If you are using a home theater
system, sound bar, or external
speaker system, make sure that
you have selected the correct
output mode.
• If you are using a home theater
system, sound bar, or external
speaker system and have
connected with a digital optical
cable, go to the Sound menu,
highlight Digital Audio
Format, then press ENTER.
Highlight Audio Format, then
press ENTER. Press
S
or
T
to
select PCM, then press ENTER.
See the Digital Audio Format
option in Adjusting sound
settings on page 55.
Problem Solution
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