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EN
124
Troubleshooting
www.bora.com
9 Troubleshooting
i
You can often resolve faults and errors that can occur in day-to-day operation yourself. That way you
save time and money as you don’t need to call out customer services.
X Observe all safety and warning information (see „2 Safety“).
Operating situation Cause Remedy
The cooktop or the fan cannot be
switched on.
The fuse or automatic circuit breaker
of the electrical wiring system in the
apartment and/or house is defective.
Replace the fuse.
Switch the automatic circuit breaker
back on.
The fuse/automatic circuit breaker
trips several times.
Contact the BORA Service Team.
The power supply is disconnected. Have a specialist electrician inspect
the power supply.
Build-up of odours when new
cooktop extractor is in operation.
This is normal on brand-new
appliances.
Odours stop forming after a few
operating hours.
is displayed in the cooking zone
display
.
No or unsuitable cookware on the
cooking zone.
Use suitable cookware. Select the
cookware size depending on the cooking
zone (see „5.4 How the induction
cooktop works“).
The lock symbol is brighter than the
other indicators.
The childproofing feature is activated. Switch off the childproofing feature
(see „6.6.1 Childproofing feature“).
A cooking zone or the entire cooktop
switches off automatically.
The maximum cooking zone operating
time has been exceeded.
Put the cooking zone back into
operation.
The power setting is automatically
shut off prematurely.
The overheating protection has
tripped.
(see „6.6.6 Overheating protection“).
The cooktop cooling fan continues
to run when the cooktop has been
switched off.
The cooling fan runs until the cooktop
has cooled.
Wait until the cooling fan switches
off automatically.
The extraction performance of the
cooktop extractor has decreased.
The grease filter is extremely dirty.
Clean or replace the grease filter.
The activated charcoal filter is
extremely dirty
(with PURSU only).
Insert a new activated charcoal filter
(see „8.6 Replacing the activated
charcoal filter“).
There is an object in the air guiding
housing (e.g. cleaning cloth).
Remove the object.
is shown in the fan display.
Home In not authorised. Open the window.
The safety device is defective. Contact the BORA Service Team.
is shown in the cooking zone
The overheating protection has
tripped.
See „6.6.6 Overheating protection“.
is displayed. in the fan
display, in the rear cooking
zones.
Object on the operating panel. Remove the object from the operating
panel.
The operating panel is dirty. Clean the operating panel.
is shown in the fan display
Use of a phase-separating window
contact switch.
Open the window.
The cooktop extractor is defective or a
cable connection has become loose.
Contact the BORA Service Team.
is shown in the fan display
(with PURSU only).
End of activated charcoal filter service
life reached.
Insert a new activated charcoal filter
(see „8.6 Replacing the activated
charcoal filter“).
Tab. 9.1 Resolving a fault
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