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99
Troubleshooting
Shooting still images/movies
The /CHG lamp does not
light up when charging a
battery pack.
• The AC power adaptor is disconnected.
• The battery pack is not installed correctly.
• The battery pack is completely charged.
p Firmly connect the power cord (mains lead) to a wall outlet
(wall socket) (page 14).
p Install the battery pack correctly (page 13).
—
The camera turns on but
no functions work.
— p Remove the battery pack, then install it again after about one
minute and turn on the camera again. If the functions still do not
work, press the RESET button located on the bottom of the
camera using a sharp-pointed object. (If you press the RESET
button, all settings including the date and time are cleared.)
You cannot turn on the
camera.
• The battery pack is not installed correctly.
• The AC power adaptor is disconnected.
p Install the battery pack correctly (page 13).
p Connect the AC power adaptor securely to your camera
(page 16).
The power turns off
suddenly.
• If you do not operate the camera for about three
minutes when using a battery pack, the camera
turns off automatically to prevent wearing down
the battery (page 17).
• The battery pack is discharged.
p Turn on the camera again (page 17) or use the AC power
adaptor (page 16).
p Replace it with a charged battery pack (page 13).
Symptom Cause Solution
The LCD backlight does
not light up when the
power is turned on.
• The power was turned off with the LCD
backlight set to OFF the last time the camera was
used.
p Turn the LCD backlight on (page 26).
The subject does not
appear on the LCD screen.
• The mode dial is set to or SET UP. p Set the mode dial to , S*, A*, M*, SCN, or (pages 24
and 94).
* MVC-CD400 only
Symptom Cause Solution
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