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98
Troubleshooting
If you experience trouble with your camera,
try the following solutions.
1 First check the items on the tables below.
If code displays “C:ss:ss”
appear on the LCD screen, the
self-diagnostics display function
is working (page 108).
2 Should your camera still not work
properly, press the RESET button on the
bottom of the camera, then turn on the
power again. (All the settings including
date and time are cleared.)
3 Should your camera still not work
properly, consult your Sony dealer or
local authorized Sony service facility.
Battery pack and power
RESET button
Symptom Cause Solution
You cannot charge the
battery pack.
• The camera is turned on. p Turn the camera off (page 17).
The battery remaining
indicator is incorrect, or
sufficient battery
remaining indicator is
displayed but the power
runs out soon.
• You have used the camera for a long time in an
extremely hot or an extremely cold location.
• The battery pack is dead (page 121).
• The battery pack is discharged.
• A deviation has occurred in the remaining
battery time.
—
p Replace the battery pack with a new one.
p Install a charged battery pack (page 13).
p Fully charge the battery pack (page 14).
The battery life is short. • You are shooting/viewing images in an
extremely cold location.
• The battery pack is not charged enough.
• The battery pack is dead (page 121).
—
p Fully charge the battery pack (page 13).
p Replace the battery pack with a new one.
The /CHG lamp flashes
when charging a battery
pack.
• The battery pack has malfunctioned. p Contact your Sony dealer or local authorized Sony service
facility.
Troubleshooting
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