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A Two-Year Full Warranty
for residential use
in the United States and Canada
General Conditions:
Snow Joe, LLC warrants this product to the original purchaser for two years against defects in material or workmanship when used for
normal residential purposes. Snow Joe, LLC will repair any defect in material or workmanship, and repair or replace any defective part,
subject to the conditions, limitations, and exclusions set forth herein. Such repair or parts replacement will be free of charge to the original
purchaser except noted below.
The duration of the warranty applies only if the product is put to personal use around the household or residence. If the product is put to
any business use, commercial or industrial, then the duration of this warranty is 90 days from the date of original purchase. If any product is
rented or leased, the duration of the warranty is 90 days from the date of original purchase.
It is the owner's responsibility to perform correctly all maintenance and minor adjustments explained in the owner's manual.
Electric Products:
In order to obtain a replacement electric powered unit or repair the existing electric powered unit, you must return the complete unit,
postage prepaid, to the Snow Joe Center, 86 Executive Avenue, Edison, NJ 08817
Gasoline / Battery Products:
Limitations
® Batteries are warranted only for the period of 12 months after the date of purchase on a prorated basis. Rechargeable batteries
will be replaced free of charge during the first 90 days. After the initial 90 days, batteries will be replaced at prorated cost to
the customer
® Idlers, cables, and electrical components are warranted to the original purchaser for use at household or residence for a period of
two years
Exclusions
® Snow Joe Brand Engines are covered under this warranty. All other engines and engine accessories are covered only by
the engine manufacturer's warranty and are not covered by this warranty
® Parts used that are not genuine Snow Joe parts are not covered by this warranty
® Damages resulting from misuse, alteration, improper assembly, improper adjustment, neglect, or accident which requires repair is
not covered under this warranty
Snow Joe, LLC may from time to time change the design of its products. Nothing contained inthis warranty shall be construed as obligating
Snow Joe, LLC to incorporate such design changes into previously manufactured products, nor shall such changes be construed as an
admission that previous designs were defective.
This warranty is intended to cover product defects only. Snow Joe, LLC is not liable for indirect, incidental or consequential damages in
connection with the use of the Snow Joe Products covered by this warranty. This warranty does not cover any cost or expense incurred
by the purchaser in providing substitute equipment or service during reasonable periods of malfunction or non-use of this product, while
waiting for completion of repairs under this warranty. Some states do not allow exclusions of incidental or consequential damages, so
the above exclusions may not apply in all states. This warranty gives you specific legal rights in your state, which vary from state to state.
If you wish to contact Snow Joe, please direct inquiries to the:
Customer Service Department
Snow Joe Center
86 Executive Avenue
Edison, NJ 08817
Customers who have purchased Snow Joe products exported from the United States and Canada should contact their Snow Joe
Distributor (Dealer) to obtain information applicable for your country, province, or state. If for any reason, you are not satisfied with the
distributor's service, or if you have difficulty obtaining warranty information, contact your Snow Joe importer. If in the event your efforts
are unsatisfactory, please write to the Snow Joe Center at the above address.
If you have any questions about your product warranty, please call 1-866-SNOW-JOE or visit us online at www.snowjoe.com.
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