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English - 111
TROUBLESHOOTING
PROBLEM SOLUTION
The video screen
is not displayed
properly in
Mirroring mode.
• Some video sources are protected by DRM and cannot be played without
authorization. Contact the contents provider for details.
The refrigerator
indicates a
successful Easy
Connection but
the mobile device
warns me of a
failure.
• Easy Connection may fail depending on the network status of your router or modem
or the Samsung server. In this case, the refrigerator can still connect to the Internet
but fails to sync with the mobile device. To restore the sync with the mobile device,
run Easy Connection again.
Time sync fails
even though the
two devices are
connected to the
same network.
• Time sync may fail depending on the network status your router or modem or the
Samsung server. If this occurs, set the time manually or try a different router or
modem for the connection.
I have entered a
valid security key,
but the connection
fails.
• The connection will fail if your router or modem is set to Manual with invalid setting
values. Tap IP Address to check the network settings.
• If the problem persists in Automatic mode, check if your router or modem is working
properly by connecting another mobile device to it. If there is no problem with the
router or modem, press Reset to restart the refrigerator
I cannot access
the Calendar
account screen.
• On the Home screen, tap and hold the Calendar icon for 5 seconds to reset your
Calendar account settings.
DA68-03055A-08.indb 111 2016. 3. 30. �� 2:46
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