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13
TROUBLESHOOTING GUIDE
Press and hold the power switch
on REVERSE for 3-4 seconds.
This releases pressure from the
chamber and makes opening the
Hopper easier.
• While set to REVERSE,
the appliance will push
ingredients upward.
• REVERSE only functions while
the power switch is held down.
The appliance will automatically
shut off when the power switch
is released.
When the Auger stops during operation
If these steps are followed and
the Auger remains motionless,
disassemble the Chamber, clean all
parts and reassemble to try again.
Note
If the Auger still won’t turn after following the above directions, disassemble chamber
set, clean the parts and try again. If the Auger is stuck in place, or the Hopper cannot
be easily removed, set the power switch to REVERSE, then OFF, then FORWARD
and repeat the process 2-3 times to safely dislodge the stuck parts.
CAUTION
When the power switch is set to OFF, the Auger will not immediately stop
moving. Do not set the power switch to FORWARD or REVERSE while
the Auger is moving. Wait until the Auger comes to a complete stop
before operating.
Troubleshooting Guide
The appliances weighs 14.3 lb. (6.5 kg) when empty. When transporting
the appliance, always grab the appliance by the Base with both hands.
Do not hold the appliance by the Hopper or Chamber. This may damage
the appliance.
Continued
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