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26 | nuwavenow.com
TROUBLESHOOTING GUIDE
The Bravo XL is engineered with an automatic shut-off feature to prevent overheating
during use. If the Bravo XL shuts off to cool itself down, an odor may be detected. Unplug
the Bravo XL and wait for it to completely cool down. To prevent the Bravo XL from over-
heating, do not cook foods at higher temperatures or for longer times than recommended.
The Bravo XL Does Not Work
The Bravo XL may not be plugged-in or turned on.
Insert the plug into an appropriate grounded power socket. Press Power. If the Bravo XL is still
not working, contact Customer Service.
The Bravo XL Door Will Not Close Completely
The food item you are trying to cook is too large, or the Oven Racks or accessories are not
properly set in place.
Decrease the size or amount of food being cooked. Make sure the Racks and Pans are properly
placed and pushed to the back of the Bravo XL.
The Food is Fried Unevenly
The food you are cooking needs to be shaken or ipped halfway through the process.
Halfway through cooking, open the Oven and shake or ip your food.
The Crumb Tray Does Not Fit Properly in the Bravo XL
The Crumb Tray may not be correctly placed into the slot, or something may be blocking it.
Remove the Crumb Tray and clean away any food items that may have accumulated in the back
of the Bravo XL.
White Smoke is Coming Out of the Bravo XL
You are cooking greasy foods, or the Cooking Rack, Chrome Mesh Rack and/or Grill/Griddle
may be carrying greasy residue from previous uses.
Clean the Cooking Rack, Chrome Mesh Rack, Grill/Griddle and Crumb Tray regularly between
uses.
The LED Display is Blank
The Bravo XL may have overheated and then shut down to cool off, or some required action was
not taken and the Oven shut down. Finally, the Control Panel itself may not be working correctly.
Unplug the Bravo XL and allow it to completely cool. Plug it in and see if it is working. If the
screen remains blank, contact Customer Service.
The Bravo XL is Not Heating
The Bravo XL may be unplugged. It may have also overheated or the heating elements may not
be working.
Make sure the Bravo XL is plugged in and has completely cooled. Start a cooking cycle and
see if the unit comes up to the correct temperature. If the Bravo XL still fails to heat up, contact
Customer Service.
For further assistance, please contact NuWave’s Customer Service Department at
1-877-689-2838 (Mon–Fri 7:30am–4:30pm CST), or at
help@nuwavenow.com
.
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