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Troubleshooting en
31
Fault Cause and troubleshooting
The appliance is not
working.
Door is not fully closed.
▶
Check whether food remains or foreign material are trapped in the door.
lights up in the
display and no set-
tings can be made
on the appliance.
Childproof lock is activated.
▶
Press and hold until goes out.
The interior lighting is
not working.
The LED lamp is defective.
▶
If this fault recurs, call the after-sales service.
12:00 flashes in the
display and the
symbol lights up.
There has been a power cut.
▶
Reset the time.
→"Setting the time", Page25
The appliance is not
in operation. A cook-
ing time is shown in
the display.
has not been pressed.
▶
Press .
Microwave not work-
ing.
Door is not fully closed.
▶
Check whether food remains or foreign material are trapped in the door.
has not been pressed.
▶
Press .
Food takes longer
than usual to heat up.
The microwave power setting is set too low.
▶
Set a higher microwave power setting. →Page16
You have placed a larger amount of food than normal in the appliance.
▶
Set a longer cooking time.
You need double the time when you have double the amount.
The food is colder than usual.
▶
Turn or stir the food from time to time during cooking.
Microwave mode is
cancelled.
Appliance has a fault.
▶
If this fault recurs, call the after-sales service.
Appliance is not heat-
ing, colon is flashing
in the display.
Demo mode is activated in the basic settings.
1.
Disconnect the appliance from power supply by briefly switching off the circuit breaker in
the fuse box.
2.
Go to the basic settings →Page25 and deactivate Demo mode within the next
3minutes.
The water tank and
drip tray symbols are
flashing continuously.
Technical problem
1.
Make sure that the water tank and drip tray are fully inserted in the relevant tank recess.
2.
If the symbols continue to flash, call our customer service.
Note:You can continue to use the appliance, except for the steam function.
Hot air or steam es-
capes above the
door.
Not a fault. The appliance's cooling fan is running.
▶
No action required.
The fan continues to run briefly even after the operation has ended. The fan protects the
appliance from overheating.
Cooling fan continues
to run after the opera-
tion has ended.
The appliance must be cooled down after the operation has ended.
▶
No action required.
The fan continues to run briefly even after the operation has ended. The fan protects the
appliance from overheating.
Cooling fan runs
while the door is
open.
The appliance must be cooled during and after operation.
▶
No action required.
All cooking functions are stopped when the door is opened.
Steam is not visible in
Hot air mode and grill
combined operation.
Steam is not visible in every temperature range. The hotter the steam, the less visible it is.
▶
No action required.
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