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Beforeyoucall forservice...
Troubleshooting -tips
Save time and money/. Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What To Do
Surface units will not hnproper cookwaxe • Use pans which are flat and match the diameter of
maintain a rolling boil being used. the surtace unit selected.
or cooking is not
fast enough In some areas, the power * Coxer pan with a lid until desired heat is obtained.
(voltage) may be low.
Surfaceunilsdo A fuse in your home may be * ]_el)lace the filse or reset the circuit breaker.
not work properly blown or the circuit breaker
tripped.
Cooktop controls * Check to see the correct control is set for the surtace
improperly set. trait xou are usin ,
Surface unit stops This is normal. The refit
glowing when turned is still on and hot.
to a lower setting
Scratches(mayappear
as cracks)oncooktop
glasssurface
i i ii i
i ii i ii ii ii ii ii ii ii ii ii iii
Incorrect dem_hlg
methods being used.
Cookware with rough bottoms
being used or com'se partides
(salt or sand) were between
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
• Scratches are not remoxzd)le. Tinv scratches will become
less visible in time as a result of cleaning.
• To aw)id scratches, use the recomlnended cleaning
procedures. Make sure bottoms (ff cookware are clean
belore rise, alld rise cookware with SUlooth bottou/s.
Areas of discoloration Food spillovers not cleaned • See the Cleaning the glass cooktop section.
on the cooktop before next use.
Hot surface on a model • This is normal. The surface may appear discoh)red
with a light-colored cooktop, when it is hot. This is temporary and will disappear
as the glass cools.
Plastic melted to Hot cooktop came into • See the Glass surface--potential for permanent damage
the surface contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.
of the cooktop on the cooktop.
Frequent cycling hnproper cookwaxe • Use only flat cookware to minimize c)cling.
Off and on of being used.
surface units
Oven light does Light bulb is loose. • Tighten or replace the 1)ulb.
not work
Oven will not work Plug on range is not completely • Make sure electrical l)lu"_is l)lugged,, into a lixe, properly
inserted in the electrical outlet, grounded outlet.
A fuse in your home may be • ]_eplace the filse or reset the circuit breaker.
blown or the circuit
pped
Oven controls improperly set. • See the Using the oven section.
_ Oven too hot. • Allow the oxen to cool to beh)w h)cking tern )erature
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