Canon 4082C002 User Manual

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64: Cannot connect to wireless LAN terminal

Are the camera and the access point set to use the same encryption method?

• The camera supports the following encryption methods: WEP, TKIP, and AES ( ).

If filtering by MAC address is active, is the MAC address of the camera in use

registered at the access point?

• Register the MAC address of the camera used to the access point. The MAC

address can be checked on the [MAC address] screen ( ).

65: Wireless LAN connection lost

Are any obstacles blocking the line of sight between the camera and the antenna

of the access point?

• Move the antenna of the access point to a position clearly visible from the point of

view of the camera.

The wireless LAN connection was lost, for some reason, and the connection

cannot be restored.

• The following are possible reasons: excessive access to the access point from

another device, a microwave oven or similar appliance in use nearby (interfering

with IEEE 802.11n/g/b (2.4 GHz band)), or influence of rain or high humidity.

66: Incorrect wireless LAN password

Are the camera and the access point set to use the same encryption key for

authentication?

• Check upper- and lower-case letters, and make sure the correct encryption key for

authentication is set on the camera and access point ( ).

Note that if the encryption authentication method is [Open system], an Error 41 is

displayed ( ).

67: Incorrect wireless LAN encryption method