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GEAppliances.com
Problem Possible Causes What ToDo
Waterhardsometimes Using hot water while the water • Avoid using hot water during water s()ftening system recharge
softelfing system is regenerating beca use the water heater will refill with hard watei: See
Automatic HardWaterBypassDuringRechargesection, page 13.
Control HARDNESSnumber setting
too low
• Press the MODEbutton until arrow points to HARDNESS,
Be sm'e the number shown is the same as the actual grains
per gallon hm'da_ess of your water supply. See the
Programming the Centre[section if a change ill the setting
is needed.
Grains of haJcdaaess in your water • _,\_ater hardness can change over time, espedally ill well wateI:
supply have increased To check, haxe the water tested b_ a water analysis laboratory
or call your local water del)artlnent. A(!just the HARDNESS
number setting as needed.
Water feels slippery Absence of hardness mhleraJs • This is nomml. Hardness ill water gives it the abrasive teel
alter installation of y(tu Inay have been accustomed to. The slil)l)ei T feel is the
water softening system clean feel of soft wateI:
Water softening system Water softelfing system is a • Does not use uluch salt to regenerate--rely efficient.
not using any salt "demmld" mlit
Possible salt bridge • See the About the Water Softener System section, page 14.
Possible plugged nozzle and veutttri • See the About the Water Softener System section, [)age 14.
Water is blue color Acidic water in copper plttmbh_g • Have the water tested at once.
alter water softening
system was installed
Water softening system Meter turhh_e stuck • See the Service." Manually InitiatedElectronics Diagnostics
notregenerating section for troubleshooting l)rocedures, [)age 17.
• Call fin" ser;'ice.
Sensor wire not plugged into • See the Service: Manually Initiated Electronics Diagnostics
the control section fin" troubleshooting i)rocedures, page 17.
• Call for service.
No power to refit • Check the circuit breaker or fllses.
MechmficaJ defect • Call fin" service.
Cloudiness on glassware Combhzatiou of soft water and • This is called etching and is l)ei-/nanent. To l)revent this
(automatic dishwashers) too much detergent fl'oln hapl)ening , use less detergent if you have soft watei:
Wash glassware ill the shoiXest cycle that will get tlaem clean.
Excessive/high level VaJve drain hose pinched, • Any restriction ill this drain hose ma) prevent i)rol)er
of water in brine tank plugged, elevated too high operation of the nozzle and venturi and reduce or i)revent
or otherwise restricted biJne draw duIJng recharge.
Nozzle and venturi dirty, incorrectly • See the Cleaning the Nozzle and VenturiAssemhlysecfion,
assembled or dmnaged page 14. With water i)ressure to the water softening systeln
off, take the nozzle assembly apart. Inspect, clean and
replace as needed. Ally fi)reign i)article(s), scratches, nicks,
etc., ill the passages can I)revent oi)eration. Be sure holes
ill the gasket are centered over holes ill the housing.
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