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BEFORECALLINGFORSERVICE
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Top light does not Switch operating the Call for service,
work. light is broken,
Cooktop cooking Oven controls set Check the operation section
zones work, but incorrectly, on setting the oven control
oven will not turn on. correctly.
Surface units do You may not notice the The surface unit is heating
not glow red. surface units glowing even though it does not
unless you are using a always glow. You can,
higher heat setting, however, increase the heat
NOTE: The surface setting if needed.
warmer never glows.
Surface units will not Improper cookware Use pans which are flat and
maintain a rolling boil being used. match the diameter of the
or cooking is not fast surface unit selected.
enough. NOTE: Do not
use surface warmer
for cooking or boiling.
Oven temperature Oven control See the temperature
seems inaccurate, calibration, adjustment instructions
following this section.
Oven will not unlock. Clean cycle is not Oven temperature must drop
finished, below the lock temperature
before the door will unlock.
Oven light does a. Light switch in off a. Check oven light switch on
not work. position, the control panel.
b. Oven light bulb loose b. Check the oven light bulb.
or burned out.
Oven did not clean a. Controls were not a. Check the self-clean
set properly.
b. Clean cycle was
interrupted.
c. Oven was soiled
heavily.
or results were poor.
section of this manual.
b. The normal clean cycle
should last 4 hours, 20
minutes.
c. Heavy spillovers should be
removed before the cycle
is set. You can also repeat
the cycle.
44
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