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FAQ
EN
146
The camera won’t take a picture/shutter button is
deactivated
Memory card is full Replace the memory card
The memory card is not formated Reformat the memory card
(Caution: Loss of data!)
The memory card is write protected Deactivate the write protection on the memory card
(small lever on the side of the memory card)
Dirt on the memory card contacts Clean the contacts with a soft cotton or linen cloth
The memory card is damaged Replace the memory card
The sensor is overheating Allow camera to cool down
The camera has switched off automatically
(Auto Power OffAuto Power Off)
Switch the camera on again
deactivate auto shutdown as needed
Picture data is being written to the memory card and the
cache is full
Wait
Noise reduction function is working (e.g. after night
photography with long exposure times)
Wait or deactivate noise reduction
Battery is depleted Charge or replace the battery
Camera is processing a picture Wait
Image numbering has reached its limit See section “Data Management”
No face detection/faces are not recognized Face is covered (sunglasses, hat, long hair, etc.) Remove distracting objects
Face takes up to little space in the picture composition Change image composition
Face is tilted or horizontal Keep face straight
Camera not held straight Hold camera straight
Face is insufficiently lit Use flash, improve illumination
Camera selects incorrect object The incorrectly selected object is closer to the image
center that the main object
Change the image section or take picture using the
focus lock
The incorrectly selected object is a face Deactivate face detection
No continuous recording available The camera is overheated and the function was
temporarily disabled to protect the camera
Allow camera to cool down
The image on the LCD panel displays lots of noise Light enhancement function of the LCD panel in dark
surroundings
Not a fault – picture quality will not be impacted
Image storage takes a long time Noise Suppression is activated for long-term exposures Deactivate the function
The memory card inserted is slow Use a suitable memory card
Electronic viewfinder is dark Switchover between EVF and LCD incorrectly set Select a suitable setting
Camera does not focus Desired object part is too close to the camera Select Macro mode
Desired object part is very far away Exit Macro mode
Object not suitable for AF Use Focus lock or select manual focus
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