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26
Problem Causes Solutions
Control panel
lights off and no
heating.
Appliance not
plugged in.
Check the appliance is
plugged in at the socket,
and is switched on.
Control panel
lights off and
heating.
Problem with the
connection of the
indicator light or
indicator light is
damaged.
Send to authorised
service center for repair.
Steam leakage
during use
Lid is badly closed.
Open and close the lid
again.
Micro pressure valve
not well positioned or
assembled incorrectly.
Stop the cooking (unplug
the appliance) and check
the valve is correctly
assembled (2parts
locked together) and well
positioned.
Lid or micro pressure
valve gasket is
damaged.
Send to authorised
service center for repair.
Rice
undercooked or
overcooked.
Too much or not
enough water
compared to rice
quantity.
Refer to rice cooking
table for water quantity.
Always add rice to the
cooking bowl first, then
add water to the water
level mark on the inside
of the bowl.
TECHNICAL TROUBLESHOOTING GUIDE
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