User Manual - Page 149

For MFC-9560CDW. Also, The document are for others Brother models: MFC-9460CDN

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Troubleshooting
133
B
Envelope creases
Make sure that the two gray envelope levers are pulled down when
you are printing envelopes.
If creases occur with the envelope levers in the envelope position,
print with the back cover opened and feed one envelope at a time
from the MP tray.
Examples of poor print
quality
Recommendation
ABCDEFG
EFGHIJKLMN
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