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Troubleshooting
99
B
Jam Rear The paper is jammed in the back
of the machine.
(See Paper is jammed at the back of the
machine on page 109.)
Jam Tray 1
Jam Tray 2
The paper is jammed in the paper
tray of the machine.
(See Paper is jammed in paper tray 1 or
tray 2 on page 108.)
Limit Exceeded It reached to the printing limit on
the number of sheets set by
Secure Function Lock 2.0.
Contact your administrator to check your
Secure Function Lock Settings.
Low Temperature The room temperature is too low
for the machine to operate.
Increase the room temperature to allow the
machine to operate.
No Belt Unit The belt unit is not installed
properly.
Re-install the belt unit. (See Replacing the
belt unit on page 83.)
No Paper The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
Refill the paper in the paper tray.
Remove the paper and load it again.
If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Clean the paper pick-up roller. (See
Cleaning the paper pick-up rollers in
Appendix A of the Advanced User's
Guide.)
No Permission Printing color documents is
restricted by Secure Function
Lock 2.0. The print job will be
canceled.
Contact your administrator to check your
Secure Function Lock Settings.
No Response/Busy The number you dialed does not
answer or is busy.
Verify the number and try again.
No Toner The toner cartridge for the color
indicated on the LCD is not
installed correctly.
Pull out the drum unit. Take out the toner
cartridge for the color indicated on the LCD,
and then put it back into the drum unit.
No Tray The paper tray indicated on the
LCD is not installed properly.
Re-install the paper tray that is indicated on
the LCD.
No Waste Toner The waste toner box is not
installed properly.
Re-install the waste toner box. (See
Replacing the waste toner box on page 89.)
Not Available The tried function is not permitted
to all IDs by Secure Function
Lock 2.0.
Contact your administrator to check your
Secure Function Lock Settings.
Error Message Cause Action
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