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27
Problem Possible Cause Remedy
Clumps of ice • Are there clumps of ice
in the bin?
• If the ice isn’t used on a regular
basis it will melt and form
into clumps. Break up the ice
clumps with the ice scoop.
Ice cubes are too
big or too small
• Is there low ice
consumption?
• Is the ice slab
releasing?
• Is the distributor tube
restricted?
• Ice is slowly melting in the ice
bin which will affect the size
of the cubes. This is normal.
When the ice bin needs to be
replenished, cubes will return to
the regular size.
• Clean the evaporator. See
“Cleaning the Ice Machine”.
• Check the water line to the ice
machine to make sure there are
no restrictions or kinks in the
line. Check all filters to make
sure they are not restricted.
Check that the water flows
evenly out of the distributor
tube, if not, clean the ice
machine. See “Cleaning the Ice
Machine”.
Plumbing Problems • Is the drain hose
aligned over the drain?
• Is the ice machine
draining properly?
• Move the ice machine to align
the drain.
• Check that there are no kinks
or restrictions in the drain lines;
this can cause water to back
up in the ice bin. Check that
foreign material is not blocking
the ice bin drain located at
the right rear corner of the ice
bin. Check the drain pump
discharge and vent line or any
restrictions or kinks. Check that
the drain pump is level.
Troubleshooting
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