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Possible Cause and ResolutionSymptom
Sometimes I cannot hear a track playing on
my device.
– Device malfunction.
• Disconnect your device. Switch your device off, reset it and try again.
When I disconnect my iOS device the audio
volume is set to maximum.
– Device limitation.
• Turn the volume down on your device
If the system does not play the tracks on your USB device in the correct order, the following
information could help:
The system does not play the tracks on my
USB drive in the correct order.
– If you are selecting USB as the audio source when the system is still indexing, SYNC plays
tracks sorted alphabetically by file name in the root directory.
– If you are selecting USB as the audio source after the system has finished indexing, SYNC
plays all tracks sorted alphabetically by the title in the ID3 tag regardless of where they
are located. SYNC uses the file name if the title in the ID3 Tag does not exist.
– If you are selecting the option to play all tracks from the browsing menu, SYNC plays all
tracks sorted alphabetically by the title in the ID3 tag regardless of where they are located.
SYNC uses the file name if the title in the ID3 Tag does not exist.
– If you are selecting a track when using the explore device option, SYNC plays tracks
sorted alphabetically by file name in the folder you have selected. SYNC then plays all
tracks in any subfolders in the folder you have selected.
460
MKZ (CC9) Canada/United States of America, enUSA, First-Printing
SYNC™ 3
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