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Troubleshooting Tips
ActionCauseMessage
Contact SiriusXM at 1-888-539-7474 to subscribe
to the channel, or tune to another channel.
Your subscription does not include this channel.Unsubscribed Channel
The signal is blocked. When you move into an
open area, the signal should return.
The signal is lost from the SiriusXM satellite or
SiriusXM tower to your vehicle antenna.
Satellite acquiring signal…
No action required. The process may take up to
three minutes.
Update of channel programming in progress.Updating…
Contact SiriusXM at 1-888-539-7474 to resolve
subscription issues.
Your satellite service is no longer available.Questions? Call 1-888-539-7474
Use the channel guide or the Sirius XM Settings
tile to turn off the Lock or Skip function on that
station.
All the channels in the selected category are either
skipped or locked.
None found. Check channel guide.
No action required.SiriusXM has updated the channels available for
your vehicle.
SIRIUS Subscription updated
HD Radio™ Information (If Available)
To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 453).
Note: HD Radio broadcasts are not available
in all markets.
430
MKZ (CC9) Canada/United States of America, enUSA, First-Printing
SYNC™ 3
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