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CSP-170/CSP-150 Owner’s Manual 39
Troubleshooting
Troubleshooting
For troubleshooting information on the app settings, refer to the included Help Menu within the app.
Problem Possible Cause and Solution
The instrument does not turn on.
The instrument has not been plugged in properly. Securely insert the
female plug into the socket on the instrument, and the male plug into a
proper AC outlet (page 36).
A click or pop is heard when the power is
turned on or off.
This is normal when electrical current is being applied to the instrument.
The power is automatically turned off.
This is normal and due to the Auto Power Off function. If necessary, set
the parameter of the Auto Power Off function (page 16).
Noise is heard from the speakers or
headphones.
The noise may be due to interference caused by the use of a mobile
phone in close proximity to the instrument.
Turn off the mobile phone, or use it further away from the instrument.
Noise is heard from the instrument’s
speakers or headphones when using the
instrument with the smart device.
When you use the instrument along with an application on your smart
device, such as iPhone/iPad, we recommend that you connect with a
USB cable, or set your device to not emit radio waves (such as with
“Airplane Mode”), turn on Wi-Fi only, and connect to the instrument.
The overall volume is low, or no sound is
heard.
The Master Volume is set too low; set it to an appropriate level using the
[MASTER VOLUME] slider (page 17).
Pedals do not function.
The pedal cord may not be securely connected to the [PEDAL] jack. Be
sure to insert the pedal cord all the way until the metal part of the cord
plug disappears from view (page 36).
The keyboard volume is lower than the
metronome volume.
The volume level for the metronome is set too loud. Adjust the metronome
volume (page 27).
Higher or lower notes do not sound
correctly when the transpose or octave
setting is made.
The instrument can cover a key range of C-2 – G8 when you set the
transposition. If notes lower than C-2 are played, the actual resulting
sound is one octave higher. If notes higher than G8 are played, the
resulting sound is one octave lower.
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