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108
Message Possible causes Possible Corrective Measures
The screen
does not turn on
when I receive
a call.
Proximity sensor problem
If you use any protection tape or case,
check if it is covering the area around
the proximity sensor. Make sure that
the area around the proximity sensor
is clean.
No Sound
Vibration or manner
mode
Check the settings status of the sound
menu to make sure you are not in
vibrate or silent mode.
Hang up or
freeze
Intermittent software
problem
Remove and re-insert battery.
Turn on the phone.
Try to do a software update service via
WEB site.
Troubleshooting
1. W
H
LG off
e
free fr
o
1. The
l
prod
2. The
l
tran
s
3. This
as it
4. Upo
n
purc
h
5. Duri
n
the
o
6. LG
m
prod
2. W
H
1. Def
e
2. Def
e
dam
p
abu
s
dam
a
3. Brea
4. The
f
alle
g
5. Prod
6. Dam
7. All p
cust
o
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