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User Guide
75
4.5 Payments, Deposits, Credit Cards, And Checks
Payment is due in full as stated on your bill. IF WE DON’T RECEIVE PAYMENT IN FULL WHEN DUE,
WE MAY, TO THE EXTENT PERMITTED BY THE LAW OF THE STATE OF THE BILLING ADDRESS WE
HAVE ON FILE FOR YOU AT THE TIME, CHARGE YOU A LATE FEE UP TO 1.5 PERCENT A MONTH (18
PERCENTANNUALLY)ORAFLAT$5AMONTH,WHICHEVERISGREATER,ONUNPAIDBALANCES.
WE MAY ALSO CHARGE YOU FOR ANY COLLECTION AGENCY FEES BILLED TO US FOR TRYING
TO COLLECT FROM YOU. SHOULD WE NOT RECEIVE YOUR LATE PAYMENT, WE MAY SUSPEND
YOUR SERVICE UNTIL PAID IN FULL. WE RESERVE THE RIGHT TO CHARGE A REASONABLE
RECONNECTION FEE. IF YOUR ACCOUNT REMAINS UNPAID, WE WILL CANCEL SERVICE FOR NON-
PAYMENT. We reserve the right to require recurring credit card billing for certain products or
services. We also reserve the right to require an advance deposit (or an increased deposit) from
you based on your payment history and changes in your plan and/or the frequency of use of
our services. We’ll pay simple interest on any deposit at the rate the law requires. Please retain
your evidence of deposit. You agree that we can apply deposits, payments, or repayments in
any order to any amounts you owe us on your account(s). You can’t use a deposit to pay any
bill unless we agree. We will not honor limiting notations you make on or with your checks. We
maychargeyouupto$25foranyreturnedcheckordeniedcreditcardcharges,dependingon
applicable law.
5. Service Subject To Change
Your service is dependent upon our business requirements, including policies, practices
and procedures, which we can change without notice. Unless otherwise prohibited by law,
we can also change prices and any other conditions in this agreement at any time by sending
you written notice prior to the billing period in which the changes would go into effect. If you
choose to use your service after that point, you’re accepting the changes. If the changes have
a material adverse effect on you, however, you can end the affected service, without any early
cancellation fee, just by calling us within 60 days after we send notice of the change.
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