Jitterbug Touch User Manual

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User Guide

4.3 Taxes, Fees And Assessments

We are required by law to charge you certain taxes, surcharges and assessments that will be

included on your bill. You are responsible for paying all taxes, surcharges and assessments

associated with your GreatCall products and services. These may change from time to time,

and we may not be able to give you advance notice about how these changes may affect you.

Except as prohibited by law, we may also, at our discretion, require you to pay regulatory and

administrative fees to recover our costs of complying with regulatory mandates and Universal

Service fees or similarly imposed charges. Any customer who is eligible for an exemption

fromanytaxorfeemustprovideuswithaveriable,validandproperlyexecutedtax-exempt

certicate.Anytaxexemptionappliesonlyafterthedatewereceivethecerticatefromyouand

haveveriedyoureligibilityfortheexemption.

4.4 How We Calculate Your Bill

Yourbillisournoticetoyouofyourfees,chargesandotherimportantinformation.Itreects

the fees and charges in effect for your service plan at the time they are incurred. We charge

for usage after calls are made or received and charge access and other fees in advance.

The length of a call will be rounded up to the next full minute. Charges start when you’re

connected to an outgoing or incoming call and end after you hang up your phone, the other

party on your call hangs up, or the call ends through disconnection. We only bill for calls that

connect, including calls answered by machines. Standard usage charges apply to toll-free

calls. There may be additional usage charges for credit card or third party Operator-assisted

calls, which may be required in certain areas. You will incur usage charges at a minimum rate

of$0.35perminuteifyouexceedyourserviceplanminutes.Billingforusageandrelated

charges may sometimes be delayed. Delayed usage charges may be applied in the month

they appear on your bill against minutes included in your service plan for that month, rather

than against the included minutes for the month when you actually made or received the

call. This may result in charges higher than you’d expect in the later month.

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User Manual - Page 75