Loading ...
Loading ...
Loading ...
English 17
Service
Before Calling Service
Troubleshooting Chart
Oven Problem
Possible Causes and Suggested
Solutions
Oven door is
locked and will
not open, even
after cooling.
Turn the oven off at the circuit
breaker and wait five minutes. Turn
breaker back on. The oven should
reset itself and will be operable.
Oven is not
heating.
Check circuit breaker or fuse box to
your house. Make sure there is
proper electrical power to the oven.
Be sure oven temperature has been
selected.
Oven is not
cooking evenly.
Refer to cooking charts for
recommended rack position. Check
"Getting the Most Out of Your
Appliance" for tips and suggestions.
Baking results
are not as
expected.
Refer to cooking charts for
recommended rack position. Check
"Getting the Most Out of Your
Appliance" for tips and suggestions.
Adjust oven calibration if necessary.
See "Oven Temperature Offset"
under "Customer Settings".
Food takes
longer to cook
than expected.
The oven is carefully calibrated to
provide accurate results. However,
the temperature can be offset if food
is consistently too brown or too light.
See "Oven Temperature Offset"
under "Customer Settings".
Food is
overcooked.
The oven is carefully calibrated to
provide accurate results. However,
the temperature can be offset if food
is consistently too brown or too light.
See "Oven Temperature Offset"
under "Customer Settings".
Convection
Bake results are
not as expected
(some models).
The oven temperature must be
manually reduced by 25 ºF. Refer to
cooking charts and tips for rack
positions, cooking times and pan
selection. Adjust oven calibration if
necessary. See "Oven Temperature
Offset" under "Customer Settings".
Oven
temperature is
too hot or too
cold.
The oven thermostat needs
adjustment. See "Oven Temperature
Offset" under "Customer Settings".
Oven light is not
working
properly.
Replace or reinsert the light bulb if
loose or defective. Touching the bulb
with fingers may cause the bulb to
burn out.
Oven light does
not turn off.
Check for obstruction in oven door.
Check to see if hinge is bent.
Cannot remove
lens cover on
light.
There may be soil build-up around
the lens cover. Wipe lens cover area
with a clean dry towel prior to
attempting to remove the lens cover.
Oven is not self-
cleaning
properly.
Allow the oven to cool before
running self-clean. Always wipe out
loose soils or heavy spillovers before
running self-clean. If oven is badly
soiled, set oven for the maximum
self-clean time.
Clock and timer
are not working
properly.
Make sure there is electrical power
to oven.
"E" and a
number appears
in display and
control beeps.
This is a fault code. Press any key or
turn knob to stop beeping. Reset
oven if necessary. If fault code
remains, record fault code, cancel
oven and call authorized service
technician.
With a new oven
there is a strong
odor when oven
is turned on.
This is normal with a new oven and
will disappear after a few uses.
Operating the self-clean cycle also
"burns-off" the smell more quickly.
Control does not
react when a key
is touched.
Be sure that surface is clean and
dry. Touch the center of the touch
key. Use the flat part of your finger.
Fan is running
during modes
that do not use
convection
On some models, the convection fan
runs while the oven is preheating.
This is normal.
Warm air or
steam escapes
from oven vent.
It is normal to see or feel steam or
warm air escaping from the oven
vent. Do not block the vent.
Oven Problem
Possible Causes and Suggested
Solutions
Loading ...
Loading ...
Loading ...