User Manual Samsung VR2AK9350WK/AA POWERbot Turbo Robot Vacuum Cleaner

Samsung VR2AK9350WK/AA POWERbot Turbo Robot Vacuum Cleaner - Use Manual - Use Guide PDF.
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  • Owner's manual - (English, French, Spanish)



User Manual for Robot Vacuum Cleaner

Installation

The docking station must be plugged in and turned on at all times.

1 Connect the adapter jack to the docking station

2 Connect the power cord to the adapter

When using the adapter, the side with the sticker attached must face down.

3 Connect the power plug to the outlet

The power indicator lamp (Red) will turn on.

Accessories

✻ Accessories may differ depending on the models.

✻ Refer to page 16 for the installation of boundary markers.

Installation note

Note

  • Install the docking station in a place where the floor and wall are level.
  • It is best to install the docking station along the grain of wooden floors.
  • If the emergency switch is off, the POWERbot will not charge even if it is docked on the docking station.
  • Always turn on the power of the docking station.

- If power is not supplied to the docking station, the POWERbot cannot find it and cannot automatically recharge.

- If the POWERbot is left detached from the docking station, the battery will drain naturally.

  • If the POWERbot is in sleep mode, power will not come on even if the emergency switch is turned off and then on. Press and hold the [Start/Stop] button on the POWERbot to turn the sleep mode off.

Charging

It takes approximately 240 minutes to completely charge the POWERbot when charging it for the first time after purchase. Once charged, the POWERbot can be used for approximately 30 minutes in Max mode.

Charging light turns green during charging.

• Rated input voltage of this product is 100-240 V~.

1 Turn on the emergency switch on the bottom

You must turn on the emergency switch to turn on the POWERbot. Press and release the button.

2 Manually charge the POWERbot by placing it on the docking station

Make sure the charging pins on the POWERbot and the docking station are aligned.

3 Check the charging status

will turn on according to charging progress and "FULL" will turn on when charging is complete.

Automatic charging

When the battery indicator blinks during cleaning, the POWERbot will return to the docking station to charge itself automatically

Recharging

You can command the POWERbot to recharge at the docking station while it is in cleaning.

Low battery (Lo)

Manually charge the POWERbot by placing it on the docking station.

Steps to take if recharging not occuring:

Check the installation status of the docking station when:

  • the docking station is located in a place where the POWERbot cannot easily access it.
  • the distance between the docking station and POWERbot is over 20 ft (5 m)

- It may take a long time for POWERbot to return to the docking station for recharging

Manually charge the POWERbot when:

  • the docking station is located in a corner
  • the battery is fully exhausted
  • the POWERbot is immobilized by an obstacle
  • (furniture etc.)
  • the POWERbot can't climb a threshold near the docking station (The maximum height of a threshold
  • the POWERbot can climb is about 0.8 in (2.0 cm)).
  • when the battery indicator blinks and "Lo" is displayed
  • when the POWERbot is set to the Spot clean or Manual clean mode

Using POWERbot

You must turn on the emergency switch on the bottom of the unit before using POWERbot.

Turning the power on/off

Press the button for more than 3 seconds

• When POWERbot is not used for 30 minutes, it will return to the charger to charge itself automatically

Starting Auto clean mode

Press and release this button. The POWERbot moves and cleans all set places until the battery is depleted.

✻ Stop cleaning: Press and release the button

Using Spot clean mode

The POWERbot cleans a localized area intensely.

Recharging/Energy-saving mode

Recharging

You can command POWERbot to recharge at the docking station automatically while it is cleaning by pressing this button.

Energy-saving mode

Refer to page 17.

Selecting cleaning modes

Cleaning mode How to select Displayed icon
Auto clean
Spot clean

✻ Spot clean mode can be selected only by pressing this button on the main body of the POWERbot.

Manual clean ✻ Manual clean mode can be selected by the direction control buttons of the remote control.

✻ When dust intake is detected in Spot/Manual clean mode, suction of the POWERbot will become stronger.

✻ Charging and cleaning times can differ according to conditions of use.

Cleaning method for each modes

Auto clean

Cleans all set places until the battery is depleted

Spot clean

Cleans a localized area intensely. It can be used to clean bread or cookie crumbs.

Manual clean

You can move POWERbot with the remote control to clean the desired spot.

Using POWERbot

Location recognizing function

  • If the POWERbot is repositioned when the cleaning is not complete or if the POWERbot operates again after an Information code appears, it searches the current location and cleans the area where was not cleaned previously.

- When the location recognizing function operates, the POWERbot searches the current location.

- If the searching is failed more than 3 times, the POWERbot will start to clean from the beginning.

Note

  • Start the cleaning again at the area within 4 ft (1 m) around where the POWERbot stopped.

– If you start the cleaning at the area more than 4 ft (1 m) from where the POWERbot stopped, it is difficult to search the location and the POWERbot may clean the area where it already cleaned.

About the boundary markers

To prevent the POWERbot from entering the following areas, attach the boundary markers on the floor in the shape at an interval of about 5.9 in (15 cm).

where a raised spot is below 1.9 in(5 cm)

where there is a slide, swing, fireplace or any flammable substance or moisture.

where a threshold is above 0.7 in (2.0 cm)

where there is risk of falling such as stairs, porches or guardrails.

Using Energy-saving mode

You may select the Energy-saving mode to save energy during battery charging. Energy-saving mode turns off all functions except battery charging. It reduces the power consumption while you are away from home for an extended period of time.

How to select or cancel Displayed icon

Press for 5 sec.

✻ About 3 seconds later, the previous indicator will appear.

✻ When the POWERbot is in the Energy-saving mode, the green lamp of the docking station will blink.

Note

  • If you select the Auto/Manual clean mode or press Point cleaning button, the Energy-saving mode will be cancelled.
  • During the Energy-saving mode, setting the schedule will cancel the Energy-saving mode.

– If you select the Energy-saving mode after setting the schedule, the schedule will not be cancelled.

  • If the power of the docking station is off, the Energy-saving mode will be cancelled.
  • If the battery is completely flat, place the POWERbot on the docking station, and then press the [Start/Stop ] button on the main body.

Using the remote control

1 Power / Recharging / Start/Stop

Power Turn POWERbot's power on/off
Recharging Select to recharge POWERbot at the docking station automatically
Start/Stop Select to start or stop cleaning process

2 Suction power

Max mode Select to clean with the strongest suction power
Normal mode Select to clean with moderate suction power
Quiet mode Select to clean with lower operation noise

3 Additional function

Sound Each time you press this button, Sound Effects → Mute is selected in this sequence.
Smart control

Select to turn on or off the smart control

✻ Press [Sound] button for 3 seconds..

✻ Wi-Fi connection should be done to control the POWERbot using SmartThings App.

✻ The previously selected setting will not change even if the emergency switch is turned off and then on.

Inserting batteries

Open the battery cover by lifting it up while pressing the locking tab and insert the batteries as shown in the illustration. Then, close the cover until it clicks into place.

4 Manual clean mode & Direction control

Select to move forward
Select to turn left
Select to turn right

✻ Moving backward is not available.

5 Point cleaning

You can use the remote control to point and clean the desired spot while the POWERbot is in cleaning process.

Point the red light on the floor within 4 ft (1 m) around POWERbot's location.

Press and hold the Point cleaning button to move the red light to the desired spot. The POWERbot will follow the light while cleaning.

Operating distance of the remote control

Name of each part

Top

1. Display panel

2. Dustbin holder

3. Remote control signal receiver

4. Obstacle sensor

5. Dustbin

6. Camera

7. Dustbin handle

8. Bumper sensor

Bottom

1. Charge pins

2. Pet brush

3. Pet brush cover

4. Cliff sensor

5. Roller

6. Battery cover

7. Pet brush cover button

8. Driving wheel

9. Emergency switch

Display panel

1. Mute

2. Information Indicator

3. Filter inspection

4. Smart Control Off/On indicator

5. Wi-Fi

6. Battery indicator

7. One-time/Daily schedule

8. Number display

9. Spot clean mode

10. Manual clean mode

11. Quiet mode

12. Normal mode

13. Max mode

14. Dust sensor

15. Spot cleaning button

16. Start/Stop button

17. Recharging button

Setting time/schedule

Only Auto clean mode can be scheduled.

Setting the time

You must set the current time before using the One-time/daily schedule.

Setting the schedule

Setting/cancelling the schedule can only be done while POWERbot is docked on the docking station

Cancelling during setup

Setting will be canceled automatically when there's no input for 7 seconds

Cancelling One-time/Daily schedule

When both One-time/ Daily schedule is set.
When either one of One-time or Daily schedule is set

Cleaning and maintaining

You must turn off the emergency switch before cleaning POWERbot.

Cleaning the dustbin

Clean the dustbin when the filter inspection indicator () turns on or if there's too much dust in the dustbin.

1 Remove the dustbin

2 Remove the dustbin cover

3 Remove dust in the dustbin and cyclone unit

4 Detach the cyclone unit from the dustbin cover, and then wash the dustbin and the filter

5 Reassemble the dustbin

6 Reinsert the dustbin into the main body until it clicks

Cleaning the sensors and the camera

Lightly wipe with soft cloth. Do not use water or cleaning solutions.

Cleaning the Pet brush

1 Remove the dustbin

2 Remove the Pet brush cover

3 Remove the Pet brush

4 Clean the Pet brush

5 Reassemble the Pet brush

6 Reassemble the Pet brush cover

Cleaning the Driving wheel

1 Put a soft cloth on the floor and place POWERbot upside-down on the cloth.

2 Use a blunt rod or tweezers to remove foreign matter.

SmartThings App

Adding a device to the SmartThings App

1. Connect your smartphone to your wireless router.

2. Launch the SmartThings app on your smartphone.

3. If a pop-up saying that a new device has been found appears, tap ADD NOW.

– If the pop-up doesn’t appear, tap the + button and select the device which you want to connect from the list of AVAILABLE DEVICES.

– If your device doesn’t appear in the list, add the device manually by selecting the device type and selecting the specific device model.

4. [Android] The connection to your device will be progressed automatically.

– [iOS] Open the setting app, and select [Robot Vacuum] Samsung in the Wi-Fi list.

5. Provide the authentication when you are directed to do so.

6. [Android] The connetion to your wireless router will be progressed automatically.

– [iOS] Open the setting app, and select the wireless router in the Wi-Fi list.

7. The remaining setup will be automatically done. Then, a new Device Card will be added.

Note

  • If you cannot complete the product registration, please take the following steps.

– Try the registration procedure again as you have directed by the pop-up messages.

– Confirm that the UPnP option of your wireless router is active, and then try the registration procedure again.

– Confirm that your wireless router is operating in wireless mode, and then try the registration procedure again.

– If you have two or more POWERbots, turn off the other POWERbots, and then try to register your POWERbot again.

– If there is any other wireless router that has the same SSID as your wireless router, the registration might be failed.

  • Smart control and Wi-Fi indicator

  • When the Smart control is blocked, you cannot control the POWERbot on your smartphone.
  • The POWERbot and your smartphone are not connected to the same wireless router, a response delay may occur depending on your network environment.

Software Update

  • When the POWERbot is charging on the docking station, the POWERbot connects to the server and then checks if a software is available. If a new software is found, POWERbot will automatically download and update it
  • If “UP” is displayed on the display panel while the POWERbot is charging, it means that an update is in progress. Please wait for completing the update before using the POWERbot.

Using the SmartThings App

  • When you tap the device card on the SmartThings app, the plug-in for your device will be launched.

1. Power (on / off)

2. Directional controls with Manual clean mode (Forward, Left turn, Right turn)

3. Auto clean mode (start /stop)

4. Spot clean mode

5. Current status

6. Battery status

7. Suction power

8. Repeat option (on / off)

9. Schedule (Once / Daily)

– The current time of the device will be synchronized when entering the schedule setting.

– A scheduled cleaning will only be started when the device is charging on the docking station.

10. Cleaning history

11. Settings > Voice Guide

Using Select & Go

A feature that allows the user to select and clean specific areas using the SmartThings App.

1. Cleaning Map and Cleaning Floorplan

  • Cleaning Map represents the areas the POWERbot moved while cleaning.
  • Cleaning Floorplan is an artificially delineated representation of Cleaning Map.

2. Area Cleaning fIncludes configurable labels for each of the areas.

  • Select areas to clean and tap Start to clean.
  • Each area’s status is indicated on the map.

Note

  • Precautions for Setting Cleaning Floorplan

– Place the charging station flush to a wall in an open area.

– Remove obstacles from the floor (rugs, towels, chairs, mats, toys, etc.).

– Remove obstacles along the paths to the areas to be included in the floorplan.

– If possible, close all doors with high sills (veranda, balcony, etc.).

– Ensure the areas to be included in the floorplan are well illuminated.

  • Cautions for Using Area Cleaning

– Area Cleaning can commence only when Powerbot is being charged.

– Area Cleaning will not function properly if the actual station’s location and orientation do not match the location and orientation in the floorplan selected.

– Area Cleaning feature may not function properly depending on the state of the floor and/or placement or obstacles in the concerned area.

– Areas on a floorplan are areas artificially delineated by Powerbot and may not include all the rooms.

– Map generation and Select & Go may not be available on areas covered in some carpets.

– There may be the difference between floorplans according to status of Powerbot even the environment is same.

– The user can select and use the desired floorplan by Floor plan menu.

Information codes

  • 1 Below information codes appear on the display panel
  • 2 Turn off the emergency switch and check the below instructions and take appropriate action
  • 3 Information code will disappear when you turn on the emergency switch
Information codes Checklist

The POWERbot is caught, stuck or trapped while moving around.

  • Turn off the emergency switch and move the POWERbot to another area.

C 01

Foreign matter caught in the Pet brush.

  • Turn off the emergency switch and remove the foreign matter from the Pet brush.
C 02

Foreign matter caught in the left Driving wheel.

  • Turn off the emergency switch and remove the foreign matter from the Driving wheel.
C 03

Foreign matter caught in the right Driving wheel.

  • Turn off the emergency switch and remove the foreign matter from the Driving wheel.
C 05

Bumper sensor needs to be checked.

  • Turn off the emergency switch and turn it back on.
  • When information code does not disappear, check if there's any small foreign matter between the bumper and the main body. If there is, pull the bumper slightly and remove the foreign matter.
C 06

Foreign matter accumulated on the obstacle sensor.

  • Turn off the emergency switch and clean the front and rear sensor with a soft cloth.
C 07

Foreign matter accumulated on the cliff sensor.

  • Turn off the emergency switch and clean the cliff sensor with a soft cloth.
C 11

Main PCB needs to be checked.

  • Turn off and restart the product. If the same problem occurs repeatedly, a service check is required.

Troubleshooting

Symptom Checklist
The POWERbot is not working at all.
  • Check if the emergency switch is on.
  • Check if all the icons are displayed on the display panel.
  • Check if the POWERbot's battery is depleted.

- When "Lo" is displayed, carry POWERbot to the docking station to charge it.

  • Replace the batteries (AAA type) if the remote control is not working.
The POWERbot has stopped during cleaning.
  • When "Lo" is displayed on the display panel, carry POWERbot to the docking station to charge it.
  • When POWERbot is immobilized by an obstacle such as a cord, threshold etc, pick it up and move it away from the obstacle.

- If any fabric or string is caught in a drive wheel, turn off the emergency switch and remove the fabric or string before using it again.

Suction power is weak.
  • If the "Filter inspection indicator" is on, turn off the emergency switch and clean the dustbin.
  • When there's too much dust in the dustbin, suction power may get weakened. Turn off the emergency switch and empty the dustbin.
  • If the intake (on bottom of POWERbot) is blocked by foreign matter, turn off the emergency switch and remove foreign matter from the intake.
  • When noise suddenly increase, turn off the emergency switch and empty the dustbin.
The POWERbot cannot find the docking station.
  • Check if there's a power failure or whether the power plug is unplugged.
  • Remove any obstacles around the docking station that may prevent POWERbot from returning to the docking station.
  • When there's foreign matter on the charge pins, charging can be affected. Clean the foreign matter off the pins.
The POWERbot suddenly cleans diagonally
  • Check if the docking station is installed along the grain of wooden floors or tiles.
  • The POWERbot may clean in a diagonal direction if it is moving to another area using the shortest route. It may also move at a diagonal if it made contact with an obstacles at that angle, if it was charged at the docking station at an angle, or if the grain of the wooden/tile floor skewed is in that direction.
Point cleaning is not working.
  • If you point the red light directly at POWERbot, it may not move in desired direction.

- Point the red light on the floor within 4 ft (1 m) of POWERbot.

✻ Do not use point cleaning in direct sunlight, under bright light, or on dark floors.

"Filter inspection indicator" is on even after the dustbin has been emptied.
  • Turn off the emergency switch and then turn it back on.
  • Empty the dustbin again and re-clean the filter thoroughly.
I have installed the SmartThings App, but the POWERbot fails to be connected.
  • You can use the product after connecting the wireless router and the POWERbot through Easy-Setup according to the procedure.
I fail to log into the Samsung account.
  • Check your ID and password on the screen of the Samsung account.
There appears a message saying there is a failure during Easy-Setup.
  • You may have failed temporarily due to the distance from the wireless router or other obstacles. Please try again after a while.
The products do not work even though the smart phone is normally connected to the POWERbot.
  • Turn off the SmartThings App and then run it again, or disconnect the smart phone from the wireless router and then connect it again. Or turn off the power supply of the POWERbot, turn it on, wait for a minute or longer, and then run the SmartThings App again.
The functions of the SmartThings App do not work.
  • Check if the Smart control blocking function of the POWERbot is set. (When the Smart control is locked, the Wi-Fi indicator is turned off.)
The SmartThings Robot Vacuum App fails to get started.
  • Check if the POWERbot is connected to the wireless router.
POWERbot is not connected to Wi-Fi.
  • Check the setting status of the wireless router.
Location recognizing function does not operate.
  • Operate the POWERbot again near the area where it stopped previously.
  • If the POWERbot does not recognize the surrounding environment or starts the cleaning at the area more than 4 ft (1 m) around where it stopped, the searching may be difficult.
SmartThings App cannot be installed.
  • SmartThings App operates on Android OS 6.0 or later, iOS 10 or later.
  • The supporting OS version for SmartThings App may change later.
  • For rooted smart devices, standard installation and use will not be guaranteed.
A message of product registration failure appears.
  • Try the product registration procedure again by referring to the pop-up messages.
  • Please refer to the “Setting up the wireless router” in the user manual.
  • Please refer to the steps for completing the product registration in the user manual section "Adding a device to the SmartThings App".
  • When the product registration fails repeatedly, reset the POWERbot and Smartphone, run the SmartThings App again and try the product registration.
  • The same Samsung account should be used for the login of App and product registration.
  • All users should use the Samsung account issued by the same country.
During product registration, recharging button is pressed and held as instructed but the next step does not appear.
  • Press the recharging button until you hear it beep.
  • If the next step does not appear within several seconds, press the recharging button one more time.
During product registration, the wireless router I want to connect cannot be searched.
  • Cancel the product registration, run the SmartThings App again, and try the product registration again.
During product registration, the AP password 1111122222 is not input correctly.
  • Press and hold the “[Robot Vacuum] Samsung” on the network list and delete the network to initialize the password.
During product registration, the password of the connecting wireless router is not input correctly.
  • Cancel the product registration, run the SmartThings App again, and try the product registration again.
  • Press and hold the wireless router you want to connect on the network list, and delete the network to initialize the password.
A connection cut between the SmartThings App and the POWERbot occurs though the product registration is completed.
  • Refresh the screen and wait.
  • Run the SmartThings App again.
  • Check whether there is an internet connection problem. Especially, a firewall may interrupt standard operation.
A connection cut between the SmartThings App and the POWERbot suddenly occurs during normal operation of the app.
  • If the POWERbot is distant from a wireless router, connection cut may occur.
  • Reset the POWERbot and the smart phone, and check the connection again.
  • If the connection cut occurs repeatedly, try the product registration again.
  • When the SSID/password of a wireless router is changed, try the product registration again.
Controlling with SmartThings App does not work since the remote control function is disabled.
  • Remote control function is disabled status. Make the remote control function enabled status with a remote controller.


See other models: RF28NDEDBSG/AA RF220NCTAWW/AA RF260BEAEWW/AA RF261BEAEWW/AA RF24FSEDBSR/AA

Samsung VR2AK9350WK/AA | Series: SR2AK9350W* Series | File type: PDF | Filename: Samsung VR2AK9350WK:AA POWERbot Turbo Robot Vacuum Cleaner.pdf | Size: 31.15 MB | Language: English, French, Spanish

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Q: C03 keep blinking on the screen , why ??? Reply