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For prompt assistance, please have the following
information available
to
give the Customer
Assistance Representative:
Your name, address, home and business
telephone numbers
0
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
Retail facility name and location
Vehicle delivery date and present mileage
0
Nature
of
concern
We encourage
you
to call
us
so we can give your inquiry
prompt attention. However, if you wish to write
Oldsmobile, address your inquiry to:
Customer Assistance Representative
Oldsmobile Central Office
920
Townsend Street
P.O.
Box 30095
Lansing,
MI
48909
In Canada, write to:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario
LlH
8P7
Refer to your
Warranty
and Owner Assistance Information
booklet for addresses
of
GM
Overseas offices.
When contacting Oldsmobile, please remember that
your concern will likely be resolved in the retail facility,
using the retailer’s facilities, equipment and personnel.
That
is
why we suggest you follow Step One first if you
have a concern.
Customer Assistance
for
Text
Telephone (TTY) Users
To assist customers who are deaf, hard
of
hearing, or
speech-impaired and who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at its
Customer Assistance Center. Any TTY user
can communicate with Oldsmobile by dialing:
1-800-833-OLDS. (TTY users in Canada can dial
1-800-263-3830.)
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