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5. Open "Options".
6. "Remove phone from list"
What to do if...
Information on suitable devices can be found
at www.bmwusa.com/bluetooth.
Suitable mobile phones, refer to page 236.
The device is not supported by the vehicle.
▷ Perform a software update, refer to
page 218, if needed.
The device could not be paired or connected.
▷ Do the Bluetooth passkeys on the device
and the vehicle match? Enter the same
passkey on the device and via iDrive.
▷ Did it take longer than 30 seconds to enter
the passkey? Repeat the pairing proce‐
dure.
▷ Are too many Bluetooth devices con‐
nected to the device or vehicle? Delete
connections with other devices if neces‐
sary.
▷ Is the mobile phone in power-save mode or
does it have only a limited remaining bat‐
tery life? Charge the mobile phone in the
snap-in adapter or via a charging cable.
▷ Depending on the mobile phone, it is pos‐
sible that only one device can be con‐
nected to the vehicle. Unpair the con‐
nected device from the vehicle and pair
and connect only one device.
▷ The device no longer reacts? Switch the
device off and on again.
▷ Repeat the pairing procedure.
Music cannot be played back.
▷ Start the program for playing back music
data on the device and select a track on the
device if necessary.
▷ Switch the radio on and off again.
Music files can only be played back softly.
▷ Adjust the volume settings on the device.
Playback is disturbed when buttons are
pressed or by other messages on the device.
▷ Switch off the button tones and other sig‐
nal tones on the device.
Playback is interrupted by a telephone call or
traffic bulletin and is not resumed automati‐
cally.
▷ Switch the radio on and off again.
Playback is not possible if the mobile phone is
connected via Bluetooth Audio while it is also
connected via the USB interface or the snap-in
adapter.
▷ Disconnect one of the two connections; for
example, disconnect the audio connection,
refer to page 217, and restart playback.
If all points in this list have been checked and
the required function is still not available,
please contact the hotline or service center.
Software Update
The vehicle supports various external devices
depending on the current software version.
With a software update, the vehicle can sup‐
port new mobile phones or new external de‐
vice, for example.
▷ USB.
Software updates and related current infor‐
mation is available at www.bmw.com/
update.
Displaying the current version
The currently installed software is displayed.
1.
"Settings"
2. "Software update"
Seite 218
Entertainment CD/multimedia
218
Online Edition for Part no. 01 40 2 918 440 - III/13
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