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Use a Flatbed Only
Use a flatbed trailer only, unless otherwise
specified by Tesla. Do not transport Model X
with the tires directly on the ground.
Caution: Damage caused by transporting
is not covered by the warranty.
Caution: To transport Model X, follow the
instructions exactly as described next.
Disable Self-Leveling (air
suspension vehicles only)
If Model X is equipped with Smart Air
Suspension, it automatically self-levels, even
when power is o. To prevent damage, you
must activate Jack mode to disable self-
leveling:
1. Touch Controls > Suspension on the
touchscreen.
2. Press the brake pedal, then touch Very
High to maximize height.
3. Touch Jack.
When Jack mode is active,
Model X displays this indicator
light on the instrument panel,
along with a message telling you
that active suspension is
disabled.
Note: Jack mode cancels when Model X is
driven over 7 km/h.
Warning: Failure to activate Jack mode on
a Model X equipped with Smart Air
Suspension can result in the vehicle
becoming loose during transport, which
may cause significant damage.
Activate Tow Mode
Model X may automatically shift into Park
when it detects the driver leaving the vehicle,
even if it has previously been shifted into
Neutral. To keep Model X in Neutral (which
disengages the parking brake), you must use
the touchscreen to activate Tow mode:
1. Shift into Park.
2. Press the brake pedal, then on the
touchscreen, touch Controls > Settings >
Service & Reset > Tow Mode.
When Tow mode is active, Model X
displays this indicator light on the
instrument panel, along with a
message telling you that Model X is
free-rolling.
Note: Tow mode cancels when Model X is
shifted into Park.
Caution: If the electrical system is not
working, and you therefore cannot release
the electric parking brake, attempt to
quick start the 12V battery. For
instructions, call Tesla. If a situation
occurs where you cannot disengage the
parking brake, use tire skids or transport
Model X for the shortest possible distance
using wheeled dollies. Before doing so,
always check the dolly manufacturer’s
specifications and recommended load
capacity.
Instructions for Transporters
164 Model X Owner's Manual
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