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46 English
Troubleshooting
Troubleshooting
Problem Cause Action
Cooking is nished,
but the cooling fan
is still running.
• The fan automatically
runs for a certain
amount of time to
ventilate inside the
oven.
• This is not a product
malfunction, so there is
no need to worry.
The oven does not
heat.
• If the door is open
• If oven controls are not
correctly set
• If the household fuse
has been blown or the
circuit breaker has been
tripped.
• Close the door and
restart.
• Refer to the chapter
on oven operation and
reset the oven.
• Replace the fuse or
reset the circuit. If it
happens repeatedly, call
an electrician.
Smoke comes out
during operation.
• During initial operation
• If there is food on the
heater
• Smoke may come from
the heater when you
rst use the oven. This
is not a malfunction,
and if you run the oven
2-3 times, it should stop
happening.
• Let the oven cool
sufciently and remove
the food from the
heater.
There is a burning
or plastic smell
when using the
oven.
• If using plastic or other
containers that are not
heat-resistant
• Use glass containers
suitable for hot
temperatures.
Problem Cause Action
The door cannot be
opened properly.
• If there is food residue
stuck between the door
and product interior
• Clean the oven well
and then open the door
again.
The interior light
is dim or does not
turn on.
• If the lamp turns on and
then off
• If the lamp is covered
by foreign matter
during cooking
• The lamp automatically
turns off after a certain
amount of time to save
power. You can turn it
on again by pressing
the oven light button.
• Clean the inside of the
oven and then check.
Electric shock
occurs on the oven.
• If the power is not
properly grounded
• If you are using a socket
without grounding
• Check whether the
power supply is
properly grounded.
There is water
dripping.
• There may be water or
steam in some cases
depending on the food.
This is not a product
malfunction.
• Let the oven cool and
then wipe with a dry
dish towel.
There is steam
through a crack in
the door.
There is water
remaining in the
oven.
The brightness
inside the oven
varies.
• The brightness changes
depending on power
output changes.
• Power output changes
during cooking are not
malfunctions, so there is
no need to worry.
NV75N5641RS_EU_DG68-01057C-04_EN.indd 46 11/23/2018 5:42:00 PM
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