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English 45
Troubleshooting
Replacement
Bulbs
1. Remove the glass cap by turning anti-
clockwise.
2. Replace the oven light.
3. Clean the glass cap.
4. When done, follow step 1 above in the
reverse order to reinsert the glass cap.
WARNING
• Before replacing a bulb, turn off the oven and unplug the power cord.
• Use only 25-40 W / 220-240 V, 300 °C heat-resistant bulbs. You can purchase
approved bulbs at a local Samsung service center.
• Always use a dry cloth when handling a halogen bulb. This is to prevent the
bulb from being tampered with ngerprints or sweat, resulting in a shortened
lifecycle.
Side oven light
1. Hold the lower end of the cover of the
side oven light with one hand, and use
a at-sharp tool such as a table knife to
remove the cover as shown.
2. Replace the side oven light.
3. Reinsert the light cover.
Troubleshooting
Checkpoints
If you encounter a problem with the oven, rst check the table below and try the
suggestions. If the problem continues, contact a local Samsung service centre.
Problem Cause Action
The buttons
cannot be pressed
properly.
• If there is foreign
matter caught between
the buttons
• Touch model: if there is
moisture on the exterior
• If the lock function is
set
• Remove the foreign
matter and try again.
• Remove the moisture
and try again.
• Check whether the lock
function is set.
The time is not
displayed.
• If there is no power
supplied
• Check whether there is
power supplied.
The oven does not
work.
• If there is no power
supplied
• Check whether there is
power supplied.
The oven stops
while in operation.
• If it is unplugged from
the power socket
• Reconnect the power.
The power turns off
during operation.
• If continuous cooking
takes a long time
• If the cooling fan does
not work
• If the oven is installed
in a place without good
ventilation
• When using several
power plugs in the
same socket
• After cooking for a long
time, let the oven cool.
• Listen for the sound of
the cooling fan.
• Keep the gaps
specied in the product
installation guide.
• Use a single plug.
There is no power
to the oven.
• If there is no power
supplied
• Check whether there is
power supplied.
The oven exterior
is too hot during
operation.
• If the oven is installed
in a place without good
ventilation
• Keep the gaps
specied in the product
installation guide.
NV75N5641RS_EU_DG68-01057C-04_EN.indd 45 11/23/2018 5:42:00 PM
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