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10
EN
www.napoleongrills.com
N415-0279W OCT 23.17
Troubleshoong
Problem Possible Causes Soluon
Low heat / Low ame.
Improper
preheang.
Not enough
airow.
Low charcoal.
Improper
charcoal tray
locaon.
Allow charcoal to burn unl covered with a
light grey ash. (usually 20-25min).
Open Vents.
Add more charcoal to the charcoal tray.
Raise charcoal tray to highest posion.
Excessive are-ups/
uneven heat.
Improper
preheang.
Excessive grease
and ash build up
in ash/drip pan.
Improper
charcoal tray
locaon.
Preheat grill with lid closed for 20 - 25 mins.
Clean ash/drip pan regularly. Do not line
pan with aluminum foil. Refer to cleaning
instrucons.
Lower charcoal tray to lowest posion.
“Paint” appears to be
peeling inside lid or hood.
Grease build
up on inside
surfaces.
This is not a defect. The nish on the lid and
hood is stainless steel, and will not peel. The
peeling is caused by hardened grease, which
dries into paint-like shards that will ake
o. Regular cleaning will prevent this. See
cleaning instrucons.
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