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Black plate (461,1)
8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 8-2
Customer Assistance (U.S.A.) ............ 8-2
Customer Assistance (Canada) ........... 8-7
Customer Assistance (Puerto Rico) ... 8-10
Customer Assistance (Mexico) ......... 8-11
Mazda Importer/Distributors ............... 8-13
Importer/Distributor .......................... 8-13
Reporting Safety Defects ....................... 8-14
Reporting Safety Defects (U.S.A.) .... 8-14
Reporting Safety Defects (Canada) ... 8-15
Warranty ................................................ 8-16
Warranties for Your Mazda ............... 8-16
Outside the United States/Canada ..... 8-17
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 8-18
Add-On Non-Genuine Parts and
Accessories ....................................... 8-19
Cell Phones ............................................. 8-20
Cell Phones Warning ......................... 8-20
Event Data Recorder ............................. 8-21
Event Data Recorder (U.S.A. and
Canada) ............................................. 8-21
Uniform Tire Quality Grading System
(UTQGS) ................................................ 8-22
Uniform Tire Quality Grading System
(UTQGS) .......................................... 8-22
Tire Information (U.S.A.) ..................... 8-24
Tire Labeling ..................................... 8-24
Location of the Tire Label
(Placard) ............................................ 8-30
Tire Maintenance .............................. 8-33
Vehicle Loading ................................ 8-36
Steps for Determining the Correct Load
Limit ................................................. 8-42
Declaration of Conformity .................... 8-43
Declaration of Conformity ................ 8-43
Service Publications .............................. 8-48
Service Publications .......................... 8-48
8-1
CX-5_8DR2-EA-14A_Edition1 Page461
Thursday, November 21 2013 8:50 AM
Form No.8DR2-EA-14A
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