User Manual - Page 198

For INNOV-IS NQ3500D.

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Troubleshooting
A-16
Fabric puckers.
There is a mistake in the upper or bobbin
threading.
Check the steps for threading the machine and
rethread it correctly.
B-24
Spool cap is set incorrectly. Check the method for attaching the spool cap,
then reattach the spool cap.
B-24
Using improper needle or thread for the
selected fabric.
Check the “Fabric/thread/needle combinations”
chart.
B-30
Needle is turned, bent or the point is dull. Replace the needle. B-31
Stitches are too long when sewing thin fabrics. Shorten the stitch length. B-40
Thread tension is set incorrectly. Adjust the thread tension. B-41
Wrong presser foot. Use the correct presser foot. B-34
The stitch is not
sewn correctly.
The presser foot that is used is not appropriate
for the type of stitch that you wish to sew.
Attach the presser foot that is appropriate for
the type of stitch that you wish to sew.
B-34
The thread tension is incorrect. Adjust the tension of the upper thread. B-41, A-7
The thread is tangled, for example, in the
bobbin case.
Remove the tangle thread. If the thread is
tangled in the bobbin case, clean the race.
A-8
Feed dogs are set in the down position.
Slide the feed dog position switch to the right
().
B-2
Skipped stitches
Machine is threaded incorrectly. Check the steps for threading the machine and
rethread it correctly.
B-24
Using improper needle or thread for the
selected fabric.
Check the “Fabric/thread/needle combinations”
chart.
B-30
Needle is turned, bent or the point is dull. Replace the needle. B-31
Needle is installed incorrectly. Reinstall the needle correctly. B-31
Needle is defective. Replace the needle. B-31
Dust or lint has collected under the needle
plate.
Remove the dust or lint with the brush. A-2
Thin or stretch fabrics are being sewn. Sew with one sheet of thin paper under the
fabric.
S-4, D-4
No stitching
Needle is turned, bent or the point is dull. Replace the needle. B-31
Bobbin is set incorrectly. Reset the bobbin correctly. B-21
Upper threading is incorrect. Check the steps for threading the machine and
rethread the machine.
B-24
High-pitched
sound while
sewing
Dust or lint is caught in the feed dogs. Remove the dust or lint. A-2
Pieces of thread are caught in the race. Clean the race. A-2
Upper threading is incorrect. Check the steps for threading the machine and
rethread the machine.
B-24
A bobbin designed specifically for this machine
is not used.
Incorrect bobbins will not work properly. Only
use a bobbin designed specifically for this
machine.
B-18
There are needle holes or friction scratches in
the bobbin case.
Replace the bobbin case, or consult your
authorized Brother dealer.
A-2
Fabric does not
feed through the
machine.
Feed dogs are set in the down position. Slide the feed dog position switch to the right
().
B-2
Stitches are too close together. Lengthen the stitch length setting. B-40
Wrong presser foot was used. Use the correct presser foot. B-34
Needle is turned, bent or the point is dull. Replace the needle. B-31
Symptom Probable Cause Remedy Reference
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