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Consumer SupportInstallation Instructions Troubleshooting TipsOperating InstructionsSafety Instructions
47
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Top burners do not light Plug on range is not completely Make sure electrical plug is plugged into a live, properly
or do not burn evenly inserted in the electrical outlet. grounded outlet.
Burner holes on the side or Remove the burners (on models with standard twin
around the top of the burner burners) or burner heads (on models with sealed
may be clogged. burners) or burner caps on spill-proof models, and clean
them with a sewing needle or twist-tie. Make sure you do
not enlarge the holes. On spill-proof models, check the
electrode area for burned-on food or grease.
Improper burner assembly. Make sure the drip pans are installed correctly.
See the Care and cleaning of the range section.
Burner flames very Improper air to gas ratio. If range is connected to LP gas, contact the person
large or yellow who installed your range or made the conversion.
Surface burners light The oven gas shut-off valve To check the oven gas shut-off valve, remove the
but oven does not may have accidentally been storage drawer (see the Care and cleaning of the range
moved during cleaning or section) and look for the gas shut-off lever at the
moving. back of the range.
Fluorescent top light Fluorescent bulb is loose Adjust or replace.
does not work or defective.
Switch operating the light Call for service.
is broken.
Before you call for service… GEAppliances.com
Lever is
shown closed.
PULL TO OPEN.
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