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Frequently asked questions
65
Poor cleaning results
Problem Possible cause and solution
The dishes are not
clean.
The dishes were not loaded correctly.
See notes in "Loading the dishwasher".
The program was not suitable for the requirements.
Select a more suitable program (see "Program
guide)".
Not enough detergent was dispensed.
Increase the dosage.
The detergent used is not suitable for the type of
soiling present.
Switch to another detergent.
Items are blocking the path of the spray arms.
Rearrange the items so that the spray arms can
rotate freely.
The filter combination in the base of the wash
chamber is not clean or is not correctly fitted.
This may cause the spray arm jets to get blocked.
Clean and/or fit the filter combination correctly.
Clean the spray arm jets, if necessary (see
"Cleaning and care").
The non-return valve is open and blocked. Dirty water
has flowed back into the wash chamber.
Clean the drain pump and the non-return valve
(see "Frequently asked questions").
Smearing appears on
glassware and cutlery.
There is a bluish sheen
on the surface of
glassware; film can be
wiped off.
The rinse aid dosage is set too high.
Reduce the dosage (see "Settings menu - Rinse
aid").
Dishware is not dry or
cutlery and glasses are
spotty.
The rinse aid dosage is set too low or the rinse aid
reservoir is empty.
Replenish the rinse aid, increase the dosage or
change the brand of rinse aid used (see "Adding
rinse aid").
Dishware was taken out of the chamber too soon.
Leave it in for longer (see "Operation").
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