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Troubleshooting
English 73
Information codes
If the washer fails to operate, you may see an information code on the screen. Check the
table below and try the suggestions.
Code
Action
Upper
washer
Lower
washer
1 1C 1C
Check the water level sensor.
• Power off and then power the washer on after 2-3 minutes,
and then try again.
• Depending on the model, the drain system drains water
automatically. The POWER and START/PAUSE buttons may
be disabled during this process.
- DC
The door is open.
• Close the door, and then press START/PAUSE to resume
operation.
1 DC -
The top door is open.
• Close the top door, and then press START/PAUSE to resume
operation.
1 DC4 -
The protective cover is open.
• Close the protective cover, and then press START/PAUSE to
resume operation.
1 DC1 DC1
Check the door switch.
• Power off and then power the washer on after 2-3 minutes,
and then try again.
1 LC LC
Check for water leaks.
• Power the washer off, and then check the drain system for
any leaks. Once the leak issue is resolved, power the washer
on after 2-3 minutes.
• Depending on the model, the drain system drains water
automatically. The POWER and START/PAUSE buttons may
be disabled during this process.
FlexWash_WV9900M_DC68-03768A-04_EN.indd 73 2017-05-22 7:03:37
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