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Frequently asked questions
69
Problem Possible cause and solution
White residue is visible
on the dishware.
Clouding occurs on
glassware and cutlery;
the deposit can be
wiped off.
The rinse aid dosage is too low.
Increase the dosage (see "Settings menu, Rinse
aid").
The salt reservoir is empty.
Fill the reactivation salt reservoir (see "Filling the
salt reservoir").
The softener assembly is programmed too low for the
water hardness level.
Program the softener assembly to the correct
value (see "Settings, Water hardness").
Glasses have a
brownish-blue
discoloration; the
deposit cannot be
wiped off.
Detergent deposits.
Switch to another detergent right away.
Glasses are dull and
discolored; the deposit
cannot be wiped off.
The glassware is not dishwasher-safe. The surfaces
are affected.
Purchase glassware which is dishwasher-safe.
Tea or lipstick stains
have not been
completely removed.
The wash temperature of the selected program was
too low.
Select a program with a higher wash temperature.
The bleaching effect of the detergent is too low.
Switch to another detergent.
Plastic parts are
discolored.
Natural dyes e.g. from carrots, tomatoes or ketchup
may be the cause. The amount of detergent used or
its bleaching effect was not sufficient to deal with
natural dyes.
Use more detergent (see "Operation, Adding
detergent").
Discolored plastic items will not regain their original
color.
There are rust stains on
the cutlery.
A program was not run after reactivation salt was
added. Traces of salt entered the wash cycle.
Always run the "Rinse & Hold" program without a
wash load after refilling salt.
The affected items are not corrosion resistant.
Purchase cutlery which is dishwasher-proof.
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