Does this item come in white?

This listing is only for white. We don't have it in white.

Where is activation code ?

You have to call "GreatCall" and tell them that you are activating a Lively Wearable. Make sure to stock up on batteries. They go through batteries every single week.

Greatcall Lively Wearable2 Mobile Medical Alert User Manual

Owner Manual Watch

Follow these steps to start using your Lively Wearable.

Step 1: Activate

Go to greatcall.com/wearable/activation

Note: Activation and service required before features will function.

Step 2: Download App

Go to the Google Play store on your Android smartphone or the App Store on your iOS smartphone and download the Lively App. This will enable you to see your activity, participate in daily challenges, and connect to 5Star Agents for help.

Step 3: Pairing

Open the Lively App and it will guide you through pairing the device with your smartphone. Make sure both activation and app download are complete prior to pairing.

Step 4: Share

Tell your friends and family to download the GreatCall Link^TM app on their smartphone and add you as a connection – so you can share accomplishments and they can cheer you on along the way.

Two ways to wear

Insert the Lively Wearable from behind the wristband or lanyard accessory.

Note: The Fall Detection feature will only work when the Wearable is worn around the neck using the lanyard accessory.

Using your Lively Wearable to get help

To connect to 5Star Service, press the button on the face of your Wearable and the device will signal the Lively App to initiate a call to a 5Star Agent through your smartphone*.

Note: Must be within 150ft of the paired smartphone to connect with 5Star.

When to call 5Star®

Emergencies like:

If you lose your balance and fall.
If you mix up your medications and feel faint.
If you slip in the shower.

Non-emergencies like:

If you lock yourself out of the house.
If you’re driving and get lost.
If you feel unsafe walking to your car.

In any unsafe or uncertain situation, push the button and talk through your smartphone to a highly-trained 5Star Agent who will be there to assist you.